Rezensionen (26.672)

Gesamtbewertung
4,8
Anzahl pro Bewertungsstufe
  • 87 % der Bewertungen sind 5 Sterne
  • 10 % der Bewertungen sind 4 Sterne
  • 2 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 1 % der Bewertungen sind 1 Sterne
30. April 2024

Keine gescheite Übersicht um eine Kampagne zu beenden, oder mit anderen Worten. Um eine Kampagne den Tages Abo zu Kündigen.
Mein Geld wir mir ohne Pause abgezogen durch PayPal. Obwohl ich dieses Abo nur für eine gewisse Zeit Pausieren wollte. Doch man finden nichts direkt. Ich bin mächtig empört davon. Und erwarte das dass zusätzliche Abo gelöscht wird und meine Summen wieder zurück gesendet werden.

widerangemarketplace.com
Deutschland
16 tage mit der App
Bearbeitet am 19. November 2020

SO THE AD WAS REJECTED! Here is the reason why: "E-commerce ads must display valid information on the landing pages. The information required by local law includes, but is not limited to the advertiser's contact details, company name, company address, business license, local currency price display, terms & conditions, shipping info, privacy policy, returns policy, and refund policy. " SOO IF YOU SCROLL DOWN TO THE LANDING PAGE the links to all that they are asking for EXIST...so what did I do... I went and clicked their HELP area to find a CONTACT US for TIkTOK...DOES NOT EXIST on their help page.

lexinoelbeauty.com
Vereinigte Staaten
Mehr als 3 jahre mit der App
TikTok Inc. hat geantwortet 2. Februar 2021

Thank you for your submitting your review. We are so sorry about the inconvenience. Please email us at merchant-support@bytedance.com and we'll see how we can help. Hope to talk to you soon!

16. November 2023

sync does nork. most of the products are not approved to sell in the Shop because of reasons that do not apply. for instance states a product does not have country of origin listed in Shopify- but it definitely does. Each product disapproved has its own incorrect issues and in total there are a multitude of incorrect reasons for disapprovals AND CANNOT EDIT ISSUES IN THR SHOPIFY APP. there is not a clear path to fix items that do not sync in the TikTok Shop either. Of course, if I wanted to place a ADVERTISING though, in Marketplace all products are perfectly in sync, approved and there are not issues. Have spent way too much time on this already.

Mettalusso
Vereinigte Staaten
Etwa 3 jahre mit der App
15. Februar 2024

très mal expliqué beaucoup de paiements successifs injustifiés aucune visibilité des campagnes

Yasmeen Luxe
Frankreich
Etwa ein monat mit der App
Bearbeitet am 5. Oktober 2022

** Updated*** Made another attempt over a year later - still a terrible experience. . Got my money back, but this is just a bad company (original)
I was hesitant to do this and I should have gone with my instincts. I created an account linked to my store and put money on my account. Shortly after the store was suspended (Sock Panda) and no reason has been given, They keep saying they will keep the money too. We will see about that! However - beware of disgusting behavior by sleezy interests. Made another attempt over a year later - still a terrible experience. . Got my money back, but this is just a bad company

Sock Panda
Vereinigte Staaten
Mehr als 2 jahre mit der App
Bearbeitet am 6. September 2022

We have been able to advertise on every platform including pinterest, facebook, google, bing. When I tried to launch a campaign for a new product launch. I got an error message. This account has been suspended and its ads have been stopped. Following is the message I got.
TikTok Ads Support
2022-09-03 11:30:22
Dear valued client, We regret to inform you that your account has been suspended due to suspicious or unusual activity, we are unable to reopen it. - TikTok For Business

Smilie Beanie
Kanada
Mehr als 2 jahre mit der App
TikTok Inc. hat geantwortet 6. September 2022

We're sorry to hear you're running into issues with your account — our team is here to help! Please submit a support ticket so that our team can review your account: https://bit.ly/3cZlRqD

10. November 2022

I do not recommend TikTok being part of your q4 strategy, highly unreliable. See error message I received.
Your ad account has been frozen. Please try again.

In Style Sandals
Kanada
Mehr als 2 jahre mit der App
TikTok Inc. hat geantwortet 10. November 2022

Hi there, thank you for your feedback. We will temporarily "freeze" catalogs if
your catalog is inactive and has no advertising activity associated with it in the last 28 days: https://bit.ly/3WQ16jy

The good news is that you can get your catalog re-activated easily! Please reach out to our team for additional support (https://bit.ly/3PUeeQD) or check-out the instructions in the help-center article linked above.

18. Oktober 2022

My account got suspended for Prohibited Industry. This is a kid's toy website and I have been selling toys for over 2 years without any issues.

Smart Dancing Cactus
Kanada
Mehr als 2 jahre mit der App
TikTok Inc. hat geantwortet 19. Oktober 2022

Hi there, thanks for reaching out! We'd love to help. Please submit a support ticket here, so that we can review your account: https://bit.ly/3cZlRqD

2. September 2021

This App i great some how! but useless you can't target the market you want, not recommended for long term at all.. There is no flexibility nor options to create and target your Audience in specific market.

Trend4us
Vereinigte Staaten
Mehr als 2 jahre mit der App
TikTok Inc. hat geantwortet 2. September 2021

Thanks for sharing your feedback, and we're sorry to hear you're not seeing the targeting options you're looking for. This article may be helpful in breaking down the targeting options available on our platform: https://ads.tiktok.com/help/article?aid=9600

If you'd like to speak with our team directly to learn about your advertising options, feel free to reach out here: https://bit.ly/contactTT4B

Bearbeitet am 28. Oktober 2023

I have tried to run Tik Tok Shop and there was a bug related to warehouse location, requesting us to change addresses, I have done it and in the middle our account was disabled because of "suspicious activities", we are running business on several other marketplaces without any problem. We have provided the information that was requested by email, and our appeal was denied, we have 15 days to provide more information, we have provided exactly what Tik Tok requested. Can someone assist us?

Yūjin
Vereinigte Staaten
Etwa 2 jahre mit der App
TikTok Inc. hat geantwortet 7. März 2022

Hi there — thanks for sharing your review, and we're sorry to hear that you've been unable to register for Ads Manager! If you're still running into this issue, please submit a support request here so our team can help you get up and running: https://ads.tiktok.com/i18n/feedback