TikTok

Awful. The app doesn't work. I set up a campaign via the Shopify admin. The campaign "failed" so I "cancelled" the campaign after it failed; however, Tik Tok has continued to bill me (3 x the amount that is stated in the campaign total via the app dahsboard found in the Shopify admin.) I have reached out to Tik Tok (through the app, through the business admin site, and through the Shopify app channel multiple times... with no response.) I then reached out to Shopify, who said they can't help because it's a "third party" site. In my experience, the app is untrustworthy: 1. it doesn't work
2. there is no support from Tik Tok
3. there is no support from Shopify

If I could give this less than one star, I would. Totally useless and does not do what it says it will without jumping through invisible hoops. What a disappointment. Don't waste your time with this app.

I don't like your racist policies.

Bugs in the set up process has made the TikTok shop completely unusable for my store. TikTok help center, support, and support tickets have not been helpful or responsive.

very hard to synchronize the inventory. We had tried many times with different options and no luck.

Very difficult to use, I tried and it didn't work out for me when I went to tiktok to post, it was difficult

this is only for marketing and won't let me add my tiktok shop so I can't manage my orders in one place.

I have been trying to connect to my account for weeks. Just says network error. I have TT for business all set up but no matter what I do, I cant log in through Shopify

Getting the following error when I logged in a couple of days ago. "Your ad account has been frozen. Please try another account." Been advertising the same brand on facebook, pinterest, google, snapchat with absolutely no issue.

I installed tiktok and it is so confusing, I spend $200 and I can't even see my ads, it gives me error message on my shopify that my account is not connected after spending money. The worst platform