Rezensionen (26.607)

Gesamtbewertung
4,8
Anzahl pro Bewertungsstufe
  • 87 % der Bewertungen sind 5 Sterne
  • 10 % der Bewertungen sind 4 Sterne
  • 2 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 1 % der Bewertungen sind 1 Sterne
Bearbeitet am 28. November 2021

Triple AAA Fashion Collection Okay based on our experience with this app the concept is nice but the setup is very lame and difficult when we create our account and put in our correct information it is not loading or either telling us the account doesn't exist. I need someone from support to help me set this account to hope they see this message! We have reached out to support since we downloaded this app and we got only a dummy response message however, no rep from TikTok has replied to us with very poor service 0 stars I hope Shopify sees this message for services that don't provide what they offer! We have reached out again and still, no one from support is coming fort to answer us extremely poor support they don't care to even reply to fix the issues at hand I am extremely disappointed!

Triple AAA Fashion Collection
Vereinigte Staaten
Etwa 2 monate mit der App
TikTok Inc. hat geantwortet 18. November 2021

We're sorry to hear that you've had trouble reaching our support team! We'd like to try to help you set up your account and get started on the right foot. Please submit a support ticket here so we can learn more: https://ads.tiktok.com/i18n/feedback

24. Oktober 2023

no tiene pr

OuiSELL
Vereinigte Staaten
Etwa 2 monate mit der App
6. Juli 2023

They don't even provide good enough customer support i asked for a refund because I didn't even get a single sale and they did not even reply to my request for refund.

Inferno Flame Emporium
Vereinigte Staaten
Etwa 2 monate mit der App
23. Dezember 2022

I have firstly payed 18 euros and now 20 and for now it isn't working,. Furthermore it says when you pay 20 euro within the first 14 days you will have a 100 euro credit for your ads. I haven't received it . Could you help me?

Amore Legatum
Spanien
Etwa 2 monate mit der App
28. Mai 2022

Bad experience, My advertisements Don't spend and I have been restricted for using my ad account because of no reason

Divine gadgets
Vereinigte Staaten
Etwa 2 monate mit der App
TikTok Inc. hat geantwortet 1. August 2022

We're sorry to hear that your account has run into issues! Please submit a support ticket here so our team can investigate further and help you get started with TikTok: https://bit.ly/3cZlRqD

Bearbeitet am 27. Juli 2022

This application is not function in my Shopify store. The marketing location shows errors although everything is correctly set up in my store. TikTok got in contact with me now and I am happy about it. I hope they can solve this problem now.

Petra's Digital Design Shop
Vereinigtes Königreich
Etwa 2 monate mit der App
TikTok Inc. hat geantwortet 1. August 2022

We're sorry to hear you're running into issues with getting started with TikTok — our team is here to help! Please submit a support ticket to our team here so we can help: https://bit.ly/3PUeeQD

10. März 2023

tried multiple times to get it to connect with my shopify and it wont which is causing issues with stock as well as postage as right now I have to input addresses manually to my royal mail for business account and there is no way to contact them and get a response

Thehealthcarelearningplatform
Vereinigtes Königreich
Etwa 2 monate mit der App
30. Mai 2023

I never use this app, but they give my money! I want my money back! Bad quality and supporting. NEVER use this app

Janefled
Deutschland
Etwa ein monat mit der App
27. Oktober 2022

La synchronisation s'est juste arreté. Je n'arrive plus à ouvrir l'plication tiktok sur mon compte shopify. Le problème n'est pas identifié. Je ne sais pas quoi faire.

Innovations
Frankreich
Etwa ein monat mit der App
TikTok Inc. hat geantwortet 28. Oktober 2022

Nous sommes désolés d'apprendre votre expérience ! Nous pouvons t'aider. Veuillez soumettre une catégorie d'incident : https://rb.gy/kz3s3b

23. Januar 2023

I didn't even create any campaigns. All i did was install the app and it got suspended.

Your advertising account has been suspended. Accounts can be suspended for one or more of the following reasons:

- We received a report or complaint on your account from users or other channels.
- There are problems with the creatives, qualifications or services provided by the ads.
- There are malicious behaviors or intent suspected during ad creation.
- If the advertisers tamper with the landing page after the ads starts to deliver.
- If your credit card has an abnormal charge on your account.
- If your account has a long outstanding balance that has not been paid or your payment fails.

Children Cloth Shop
Kanada
Etwa ein monat mit der App