Rezensionen (26.544)

Gesamtbewertung
4,8
Anzahl pro Bewertungsstufe
  • 87 % der Bewertungen sind 5 Sterne
  • 10 % der Bewertungen sind 4 Sterne
  • 2 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 1 % der Bewertungen sind 1 Sterne
23. März 2021

Think before you install this app if you are a business but not yet registered for VAT. The app demands that you have a VAT registration number (I'm in the UK). If you don't have one, you're in a loop. Why not try the HELP section. Nope, they get back to you fairly quickly, but robotically just say "all EU and UK businesses must add their VAT number"....DESPITE telling them that my business did not have one and it is non compulsory for UK businesses under £86K turnover or there about...the help was utterly useless and to be frank, not fit for purpose. Now the app is in Limbo...meaning it's not totally installed due to no VAT number but I can't actually delete it from my Shopify store without going into the code...brilliant, just what I needed. Now I can waste more of my time delving into the guts of the Shopify code. I've always thought Tik Tok was probably nonsense, my experience with the company confirms that they are just that ...nonsense.

GMI - Guitar and Music Institute Online Shop
Vereinigtes Königreich
Etwa 15 stunden mit der App
TikTok Inc. hat geantwortet 21. Juni 2021

Hi GMI team — we're so sorry for the frustration around this VAT issue. We've recently updated our VAT requirements, so if you'd like to give TikTok another try, you should now be able to bypass this step to create your TikTok Ads Manager account. If you have any questions getting started, please reach out through our contact form and our team will get in touch to assist: https://www.tiktok.com/business/en-US/contact

2. Juni 2022

it wont let me log into any of my tiktok accounts. it keeps saying it cannot fins my accounts. Please help

Indy Love
Australien
25 minuten mit der App
TikTok Inc. hat geantwortet 1. August 2022

We're sorry to hear you run into login issues with your account — at this time, we were experiencing a technical issue that is now addressed. If you need support getting started on TikTok, please reach out to our team here:
https://bit.ly/3QdGQo0

3. November 2021

I tried to log on and it just keeps saying account doesn't exist. I logged in and out on my phone to confirm I'm set up as a business but it's just not working.

VincaUSA
Vereinigte Staaten
14 minuten mit der App
TikTok Inc. hat geantwortet 18. November 2021

Hi there — we're sorry to hear you're having trouble accessing your account! Please submit a support ticket with our team here so we can help: https://ads.tiktok.com/i18n/feedback

9. Dezember 2022

Does not have automatic payment. I am afraid that my funds will be stolen. Please turn on automatic payment.

Professional Hair Styler
Kanada
8 minuten mit der App
TikTok Inc. hat geantwortet 12. Dezember 2022

Thank you for your feedback, and we're sorry to hear about any issues you're running into! Our TikTok App on Shopify does support automatic payments. You can link a credit card and then pay after the ads are delivered.

We'd be happy to help you with this - please reach out to our team here! https://bit.ly/3CpunpO

4. September 2024

Petite & Sassy Designs
Vereinigte Staaten
Etwa ein jahr mit der App
2. November 2024

TrueWorth
Vereinigte Arabische Emirate
7 tage mit der App
10. Oktober 2024

Prada Mart
Vereinigtes Königreich
6 tage mit der App
21. August 2024

Hydro Floss
Vereinigte Staaten
Etwa ein monat mit der App
30. September 2024

My Store
Vereinigte Staaten
Etwa 2 stunden mit der App
26. Juni 2024

TRIBE ORGANICS
Vereinigte Staaten
6 monate mit der App