TikTok

Alles gut!

facil. esperemos que funcione muy bien con nuestras ventas

Setting up TikTok was very smooth and simple. Just followed the prompts, did not need to "customize" anything.

Super leichte Einrichtung.

I just works! Yes, with some freezes but I have all the necessary functionality to manage sales and sync inventory for both platforms

TERRIBLE customer support. No one there knows what they are doing. One of them literally copied and pasted a response from ChatGPT to try and help me. They are clueless and this app is way more complex than it needs to be to properly setup.

Set up is not as seamless as I had hoped. Some of the directions are somewhat vague, which caused confusion and uncertainty that I was doing thing correctly. Live help would have been helpful. The one question I posted to the AI assistant never went through.

APP ist Top

Complete garbage, don't install this. It will waste your time and energy and you will hand over business and customer data to god knows who

The most shocking of all the social media sites. This app will snatch product data from your store, and send it to Tik Tok Seller Centre, when you did not request it to do so. Tik Tok will then prevent you from ever permanently deleting anything, which is a breach of copyright and trademark laws. Most of the things on this app don't work in on the Shopify admin system, so you end up having to log into Tik Tok Seller Centre. Tik Tok Seller Centre is a nightmare to use. It is poorly designed, doesn't sync inventory properly (which causes violations). Our store was then banned, after the stupid app synchronised everything in our store, causing mass violations, so we hit milestones and were banned. Support is pointless, they won't help. Everything is reviewed by AI, which barely works. Of all the social media channels and 'shops' or 'marketplaces', Tik Tik is by far the worst. It is super complicated, operated by AI that simply doesn't work, littered with issues, the appeals process is a joke, things don't synchronise properly, they steal your data and content, they misuse your trademark, their fees to sell in their shop are a joke, they live on a different planet when it comes to writing product descriptions because the template is so poorly designed, you're lucky if you can even sign in sometimes because security of the account also seems to be a joke, they will bloat your 'session' figures on Shopify because those busy AI bots are constantly checking prices, they make stupid suggestions like 'discount this by 30%', they charge fees to use your own shipping service (!), they allow people to sell counterfeits of your own products and do nothing when you complain, instead issuing you with violation tickets. I could go on and on and on. It is a disgraceful platform.
When this stupid app syncs all your products, without permission, causing multiple violations, you then get put into a probation period so you can only sell 100 products. Which is a nightmare to then manage. You only come out of probation when you sell a certain level of products - which is impossible, as others have noted - you can't sell products if you are limited to having 100 available! Which idiot at TikTok made up this policy?
Every policy is idiotic, poorly thought out. You are bombarded with policies. TikTok behaves like it is the only platform in the world you can sell on - unbelievably arrogant, unbelievable fees for every little things. Just remember - it's your business, not TikToks. You don't have to be told how to run your own business by TikTok, nor have TikTok extort silly fees out of you for using your own shipping service rather than their fulfilment.
Take a look behind you and run as fast as you possibly can in that opposite direction, rather than destroying your business and your life with TikTok. Seriously, even Amazon is easier to use.