TikTok , 18.210 reseñas

Hard to use, configured finished but no pixel installed for shopify store. Please fix this issue ASAP.

1, i want to set up tik tok shopping partner integration,but can not get through the data sharing step,we choose the maximum level,and connect the tik tok pixel for shopify,then click the confirm button,but it shows error:request failed with status code 504;
2,i can not disconnect my current pixels;
3,i even can not disconnect my current tik tok for business account;
that's really annoying
no one help

TikTok only allow VAT registered companies to use this. I don't need to be VAT registered but there is no way around it. Useless for small companies and startups!

AINDA NAO TIVE RETORNO, POR ISSO NAO POSSO FALAR WUE A EXPERIENCIA SEJA BOA, MAS VOU CONTINUAR TENTATO

This app takes your money then all it does is reject your adds for random reasons. This is a terrible app and a complete waste of time...just like TikTok.

If I could rate this with minus stars I would have. I have implemented hundreds of apps/APIs etc. But this integration between Shopify and Tiktok is the worst I have ever experienced. All went relatively smooth until trying to set up a product catalog. In which I constantly got an error message regarding the country or region cant be selected for my storefront. Firstly I consulted Shopify support to which they said I didnt have any issues with the the setup of my storefront. I spent hours with their support team with no solution. At the same time I reached out to Tiktok support. Seriously slow responses and no idea on how to resolve the issue. Surely if Shopify and Tiktok work together on an integration, then somebody must be able to pin point what the issue is. I then set up a completely new Business account with Tiktok and again tried to connect to the Tiktok account from Shopify and got the same error. I have sent out one final email to Tiktok support, but frankly it shouldnt be this difficult and for two major companies like Tiktok and Shopify, the level of support as been way below average.

The worst company to advertise. I strongly advise you, not to use it. They blocked your account without a reason and they never return your money back. I had money in my account that I didn't use and they don't return it back to me. BY FAR THE WORST SOCIAL MEDIA COMPANY TO ADVERTISE!

It seems tiktok pixel is slowing down my web site. How can I solve this problem? Why should I spend money on a TikTok campaign when my website is too slow 'cose tiktok pixel?

La atención al cliente es nula, no hay información clara, las paginas para leer las políticas están caídas o no existen y es una lastima, estaba muy animado de poder anunciarme esta plataforma. mi cuenta fue suspendida sin haberme emmpezado a anunciar y no dan razones claras ni via de comunicacion.

I installed this app months ago and still can't get any help with setup. I also was suspended after setting up an ad account.