TikTok , 14.982 reseñas

Calificación general
4,8
Recuentos por nivel de calificación
  • El 87% de las calificaciones son de 5 estrellas
  • El 9% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 2% de las calificaciones son de 1 estrellas
20 de enero de 2024

Smooth an easy to set up. Great experience and i highly recommend setting up through Shopify.

26 Herb Maya
Estados Unidos
6 meses usando la aplicación
24 de enero de 2024

TikTok is amazing. There are so many tools to help you be successful and the atmosphere created is so unbelievably positive!

Simplicity Haus of Senseations
Estados Unidos
Alrededor de 1 año usando la aplicación
12 de enero de 2024

Honestly couldn't ask for a better experience. Everything seemed automated and linking my accounts legit took me 2 mins. I did have issues connect to their platform from Shopify but once I told them the problem I kept having (for some reason every time I clicked the connect account button my page went blank) and within an hour I got instructions on how to fix. only took 3 clicks and problem solved.

Otaku Needs
Estados Unidos
19 días usando la aplicación
Fecha de modificación: 18 de febrero de 2024

Updating my review:

I decided to try again, I never got a response from my support tickets and didnt see that there was any specific update from my last attempt, but I have seen a few changes inside of tiktok.
This time attempting, there was a new banner notice that said it will overwrite any items you have in tiktok. Since I have had a number of problems with the shop, I figured what the heck. The prompts were almost the same as before when setting up, but the mapping of items process seems to make items better than before. Out of the 100 items I have in my store, only 18 needed some manual intervention to point them to the right item. This is a major improvement from my first couple of attempts.
Now that I have TikTok synced with my Shopify, I can add, modify, deactivate, and delete items from the Shopify control center. I haven't had any orders since the new sync, so I cant speak to the notification abilities in shopify.
I am only giving it 4 stars because I still have 23 "orders errors" that say there were fulfilled but are not in my shop inventory. These orders are from months ago and all show completed in Tiktok shop. So the app still has some improvements to get a 5-star but its a lot closer than it was.

Previous 1-star rating:
Nothing but problems created on both sites. Synced items between Tiktok and Shopify are not correct. I get notice that I need to map items but when when I go through the process to map, it says the items are already linked. when I try to unlink items, it says I do not have any items linked, Is there a way to completely start the sync/mapping from scratch?

Second, When I first connected Tiktok to shopify, it somehow created a secondary warehouse location. I do not have a second location and now many of my items in the tiktok shop say I am out of stock on many items at the secondary warehouse that doesn't exist. I tried manually adding the warehouse to the shopify locations but it says it can sync it because its a duplicate location in Tiktok. How do I resolve this?

Nobody has been able to resolve the issues the integration created and I have contacted tech support multiple times. I provided screenshots of the issue and the errors, but it seemed that I was either talking to AI or the person could not to understand what I was saying. Multiple times support provided the same "fix" even though I showed that there was no change. Now my Tiktok shop and my Shopify store have issues related to the integration that I am unable to get help on restoring.

321Engrave
Estados Unidos
Alrededor de 1 mes usando la aplicación
20 de enero de 2024

I don't have personal experience, as I am just a computer program crea. However, I can provide information and answer questions you may have about TikTok. TikTok is a popular social media platform that allows users to create and share short videos set to music. It has gained immense popularity, particularly among younger users, for its creative and entertaining content. If you have specific questions or topics you'd like to know more about regarding TikTok, feel free to ask!

My Store belbiznis-lakay
Estados Unidos
13 días usando la aplicación
1 de febrero de 2024

It's awesome love the ease of information sharing

Arina Heartfelt Designs LLC
Estados Unidos
11 meses usando la aplicación
6 de enero de 2024

After reviewing the policy again I completely understand why products can not be placed on your app. The process was good and helpful

Best Lyfe Wellness
Estados Unidos
Alrededor de 2 meses usando la aplicación
13 de diciembre de 2023

I've been running my Shopify store for almost 5 years, and after activating my TikTok US Shop account, some of my international products got automatically synced. Orders came in before I even noticed, but despite that, I quickly delivered those orders to all my customers. To comply with TikTok rules, I disabled all international products from the TikTok store and started listing only the items in our US warehouse. However, after a few sales, our TikTok Shop account was unfairly closed, and they held onto the accumulated funds, transferring them to their own pockets. They're constantly making new updates, adding new rules every day, and technical glitches have occurred multiple times. The support team responds with pre-written messages, appearing to be attentive but actually doing nothing. Every time I reach out, my serious issue gets sidelined, and their sole concern seems to be getting a 5-star survey from me. A GREAT INJUSTICE HAS BEEN DONE TO ME!

Minihomy
Estados Unidos
Más de 1 año usando la aplicación
9 de enero de 2024

There were parts that were difficult to set up, but others were super easy. I wish support was there immediately to help you.

605 Cups
Estados Unidos
Más de 1 año usando la aplicación
28 de enero de 2024

I'm getting the error below. Tiktok says it is a Shopify issue and Shopify says it's a tiktok issue. Either way it is not working as designed and my shop won't sync.

TikTok Shop Update needed
Sales channels
Your products couldn't be synced to TikTok due to a location address issue. Update your location addresses on
Shopify and try again
Online Store
Point of Sale
Update now

Global Volunteer Recognition Program LLC
Estados Unidos
3 meses usando la aplicación