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Tiktok is an amazing app with lots of fun and discoveries so i intend to get to enjoy its amenities
Shocking introduction to TikTok with this App. Decided to go ahead and setup the App following the offer of $200 credit. 1/ We haven't received any credit and 'support' seem like they've followed the FB support training manual and just repeat the same/wrong thing over and over again. 2/ Of just 3 products setup one is showing in the App as "rejected" for TikTok marketing with no reason whatsoever, yet an advert we setup is running. ZERO support and ZERO help so cant see us using this app or TikTok much longer.
Apologies for your poor experience! We're investigating the credit concern and will reach out to you directly via email. Thank you.
Just deleting , This is not for small business owners like us , Horrible customer service . better not to waste time on this
We appreciate your review, and we're sorry to hear about your experience. We value our small business clients, and we'd like to try to help if we can. Please reach out through our contact form here and our team will reach out to assist you: https://www.tiktok.com/business/en-US/contact
FINGER WEG!! Reinste Abzocke. Jetzt musste ich tiktok extra nochmal installieren um eine rezension zu schreiben. Hatte sie schon deinstalliert....aber naja...
Erst eine Kaution bezahlt von 10€...gut kann man mal machen..hab ich auch wieder bekommen..wäre ja auch kein problem gewesen...aber dann...hatte in 2 Tagen als ich meine werbung geschaltet hatte, 42 Besucher.. gestern haben die schon 2 mal geld von meinem Konto abgebucht und heute!?!!... 3 mal haben die ernsthaft 3,57 von meinem Konto abgebucht und 1 mal noch 11,57....alles an einem tag wohlgemerkt...wie gesagt: 42 Klicks auf meiner Seite....so nachdem ich das nun losgeworden bin und hoffentlich den einen oder anderen warnen konnte, schnell wieder deinstallieren, weil man nur eine rezension schreiben darf, wenn man tiktok direkt installiert hat und in den letzten 45 tagen deinstalliert hat....also: FINGER WEG!!!!!!!!
"Unknown error" appears repeatedly when creating an advertisement, the reason for the error cannot be found, the recharged money cannot be returned.
No one to help me, can't find customer service. If I could give 0 star, I would give 0 star.
they charged $50 dollars three times with out informing me and with out giving me a service and no costumer support to help
App has been giving me the blues, I have been trying to syn for 3 days and I’m getting no help from customer service.
yayyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy yyyyyyyyyyyyyyyyyyyyyyyyyyyy
My experience is still happening, I have not exactly determined it yet because I have not seen any difference in my sales.