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Cannot even login or make an account "error system" and the support / ask for help button ? require an id and an already existing account you basically cannot use the app its ridiculous
Meh! Not VAT registered? No TIK TOK for you. Better to find out these things sooner, rather than later doncha think?
We're sorry for any frustration here! We've recently updated our VAT requirements, so you should now be able to bypass this step to create your TikTok Ads Manager account. If you have any questions getting started, please reach out through our contact form and our team will get in touch to assist: https://www.tiktok.com/business/en-US/contact
Not even 1 Star i have sent this message 3 times and i haven't herd back, I need help please i have an issue with TikTok Ads I have published a few ads and the cost was very high compared to the result. i have tried all the budgets the £20 and the 40 and 50 and 60. they all was the same the first a few minutes the viewers are goes between 20 & 30 viewer but no more and i have tried to delete the activities and publish again in case if the issue from my connection, but it is still the same. I have paid more than £380.00 for the ads and i only had [ 3 ] orders, that is really unfair. This is my third Email to you if didn't get any support or my ads been calculated again, I am going to leave this as review.
How does this useless app have 4.8 stars? This app serves no purpose at all. You can set up ads on TikTok without this app. You cannot even sync your Shopify catalog to TikTok. Complete garbage. I have wasted days for nothing. TikTok and Shopify both should be disgusted at misleading customers.
Not able to log on. Once I arrive at the section for entering my business account info the app crashes.
We're sorry to hear you run into login issues with your account — at this time, we were experiencing a technical issue that is now addressed. If you need support getting started on TikTok, please reach out to our team here: https://bit.ly/3QdGQo0
nice
刚冲了100美金进去，然后创建了两个广告组，广告素材是红人授权使用的，其他的也没发现有什么问题。还没跑起来广告账户就被封了，开Ticket申述还需要先上传两个不同的身份证明文件。从来没用过这么难用又这么容易封号的广告平台。
God awful. The app does not at all work as it is supposed to. Every video I try to add does not upload no matter if i make sure that it is 100% perfect in format. Multiple videos tried and none the less it still does not work. Do not waste your time with this app you are better of going organic. If these issues were resolved then the app has great potential. Until then this app is a waste of everyone's time.
不能设置已有的像素,BM号与广告号数据交互性差
I even can not open tiktok Ads. Besides I can not open tiktok accounts link, I'm very sad.
and I make a video of my product and paid ads fee, but no one clicked....