TikTok

super

The system just charged me $10, and the next thing is my account has been suspended. I need a refund as soon as possible.

Only costs, no benefits, confusing billing

Keep asking for ein verification I have done it 7 times info is correct ,and no telephone number to call and see what problem is and get fixed. Still not registered geuss 3 bank account 147c and drivers license renewal not enough

Not compatible with store in Romania

Support is non-existent. 60 of my 84 products imported without dimensions. Extremely hard fix. Not fun experience. Sell somewhere else first before here. BAD BAD BAD BAD

Objetivamente la aplicación es muy mala para un país como Colombia, no ves resultados, cuesta mucho el día y nunca sabes si la gente vio la campaña o no, no la recomiendo, no pierdan el dinero por lo menos en Colombia.

Took Forever to sync my product.

Installed this app as was invited to open a TikTok Shop. I was excited to try and went through the setup. Got stuck at "Locations" I have 2 locations that are not standard locations, one is an email address and the other is another app. The TikTok app will not let me complete the setup, as these two locations do not have the "State" field completed. They don't have address fields that can be filled in.
Submitted a ticket to TikTok, to find out it was the wrong department. Submitted a ticket to the other department, to find out I need to submit a ticket to the other department that I tried first. The "Integrations and App Department" told me it was a Shopify issue, not theirs. Went to the App to try to get support, guess what, it takes me back to the TikTok Integrations Department support, who will not fix their app. They wrote the app, not Shopify, so they need to fix it. Can't get my products in to TikTok to even try that out.
Still, apparently I can take out their extremely expensive ads if I want, that apparently is working (from the same app). For $30 per day, I can advertise on there. Not sure where it will send them to as the TikTok shop is not working.
I am sure it probably works for some, just don't get an issue and need to speak to the support, because no one wants to help.
I will not be using them if their support is like that. Furthermore, I have no faith or trust in them.
Sad really as I was looking forward to using the shop.
I notice they don't bother with replying to feedback either, so they are probably not trying to improve anything.

Horrible app and experience selling with TikTok. Their platform is no where near ready for big time. Their functions are primitive and certainly don't support providing a good experience for buyers or sellers. We've deactivated our listings on TikTok and won't be back.