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Getting error when installing. {"msg": "success", "code": 0, "data": "AUTH_FAILED", "extra": {}}. Could someone look at this and let me know.
We apologize for the issues you have encountered while installing our app.
Unfortunately, we experienced a technical problem resulting in the failure to install the app. The issue has since been resolved and we would like to invite you to come back to the app store to install our TikTok app. We are looking forward to seeing you in the future!
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I love this app, but I'm having trouble connecting my TikTok shop and I can't get anybody to help me fix it. I can't get Support to help me and I cannot get anyone to show me how to correct the problems I'm having with logging in. I would appreciate if someone would contact me and help me fix this problem. I did not want to change my original review, but I can't get any help and I'm hoping someone will help me now.
Good
Good but still trying to set everything up and connect my link to tiktok on my account so. People can get to it
Difficult to use. £200 free ad credit was being emailed but have yet to implement. Customer service difficult, creating ads difficult and kept failing too. Overall this is not a pleasant interface to work with and even submitting a support ticket was harder than it should be.
Mein TikTok Pixel verbindet sich nicht. Seit herunterladen aus dem Shopify App Store.. Leider kann ich daher nicht nachvollziehen, welche ads, wie performen.
its ok not sure if it works
It is not supported for existing tiktok account (not business nor ads) to link with this app. If you already have tiktok account and have built up audiences, then you will have to start from scratch. This app is only for someone doesn't have tiktok account.
Hi there - we’re sorry for any confusion around our Shopify integration! With the TikTok Shopify App, users can connect an existing TikTok For Business account or create a brand new one. Once your account is connected, you’ll then be prompted to select a TikTok Ads Manager account to connect. You can find our full onboarding steps in our Help Center here: https://ads.tiktok.com/help/article?aid=10001393
If you have any questions getting started, you can reach out here for help from our team: https://www.tiktok.com/business/en-US/contact
Unable to add a payment method. The payment was unsuccessful due to an abnormality. Please try again or use another payment method.
We're sorry to hear you ran into an issue onboarding to TikTok! If you need any support, please reach out to our team here: https://bit.ly/3CpunpO