TikTok , 2.473 reseñas
why my account is frozen ?? please re-open my account !
why my account is frozen ?? please re-open my account !
why my account is frozen ?? please re-open my account !
I even can not open tiktok Ads. Besides I can not open tiktok accounts link, I'm very sad.
and I make a video of my product and paid ads fee, but no one clicked....
I didn't even create any campaigns. All i did was install the app and it got suspended.
Your advertising account has been suspended. Accounts can be suspended for one or more of the following reasons:
- We received a report or complaint on your account from users or other channels.
- There are problems with the creatives, qualifications or services provided by the ads.
- There are malicious behaviors or intent suspected during ad creation.
- If the advertisers tamper with the landing page after the ads starts to deliver.
- If your credit card has an abnormal charge on your account.
- If your account has a long outstanding balance that has not been paid or your payment fails.
God awful. The app does not at all work as it is supposed to. Every video I try to add does not upload no matter if i make sure that it is 100% perfect in format. Multiple videos tried and none the less it still does not work. Do not waste your time with this app you are better of going organic. If these issues were resolved then the app has great potential. Until then this app is a waste of everyone's time.
Worst experience. The app isnt working properly. Got "network error" multiple times. Tried to send a complaint ticket multiple times but it is not easy to find information about how to send a ticket. The tik tok for business isnt easy to set up, and customer support is non existent. Never got a reply on my first complaint. I bought a small amount of coins just to test something out. My account got suspended shortly after and I havent even got as far as making an ad campaign..
CHARGED MY CARD $20 A DAY WITH NO ACTIVE SALES CAMPAIGN. NO CUSTOMER SUPPORT RESPONSE, I HAVE TO DISPUTE THIS WITH THE CC COMPANY.
I have firstly payed 18 euros and now 20 and for now it isn't working,. Furthermore it says when you pay 20 euro within the first 14 days you will have a 100 euro credit for your ads. I haven't received it . Could you help me?
fiz uma campanha que não foi exposta e foi-me cobrada. acho que o não haver alguem oara se falar do tik a perguntar o que se passa, é muito mau.
Does not have automatic payment. I am afraid that my funds will be stolen. Please turn on automatic payment.
Thank you for your feedback, and we're sorry to hear about any issues you're running into! Our TikTok App on Shopify does support automatic payments. You can link a credit card and then pay after the ads are delivered.
We'd be happy to help you with this - please reach out to our team here! https://bit.ly/3CpunpO
If I could give this less than one star, I would. Totally useless and does not do what it says it will without jumping through invisible hoops. What a disappointment. Don't waste your time with this app.