TikTok , 2.426 reseñas

My account got suspended for Prohibited Industry. This is a kid's toy website and I have been selling toys for over 2 years without any issues.

Komplette Abzocke!!! Ads Kampagne erstellt und dann Geld darauf geladen. Kampagne war genehmigt. Als ich das Geld dann daraufgeladen habe, wurd direkt mein Account gesperrt ohne Grund. Der Support ist auch komplett nutzlos und bekommt nichts hin!!
Das ganze Geld ist jetzt weg und ich bekomms nicht wieder. Und das alles ohne überhaupt Werbung geschaltet zu haben!! Finger Weg von Tiktok Ads!!!

I installed tiktok and it is so confusing, I spend $200 and I can't even see my ads, it gives me error message on my shopify that my account is not connected after spending money. The worst platform

The worst company to advertise. I strongly advise you, not to use it. They blocked your account without a reason and they never return your money back. I had money in my account that I didn't use and they don't return it back to me. BY FAR THE WORST SOCIAL MEDIA COMPANY TO ADVERTISE!

Not even 1 Star i have sent this message 3 times and i haven't herd back, I need help please i have an issue with TikTok Ads I have published a few ads and the cost was very high compared to the result. i have tried all the budgets the £20 and the 40 and 50 and 60. they all was the same the first a few minutes the viewers are goes between 20 & 30 viewer but no more and i have tried to delete the activities and publish again in case if the issue from my connection, but it is still the same. I have paid more than £380.00 for the ads and i only had [ 3 ] orders, that is really unfair. This is my third Email to you if didn't get any support or my ads been calculated again, I am going to leave this as review.

I've got the same issue that so many do. TikTok store suspended with no reason given and no reply to support ticket. Been in business 8 years and are verified on Facebook and instagram with no issues. TikTok has been a huge pain to deal with. I also didn't get ad credits promised long ago. I wouldn't bother until they get their act together.

Shocking introduction to TikTok with this App. Decided to go ahead and setup the App following the offer of $200 credit. 1/ We haven't received any credit and 'support' seem like they've followed the FB support training manual and just repeat the same/wrong thing over and over again. 2/ Of just 3 products setup one is showing in the App as "rejected" for TikTok marketing with no reason whatsoever, yet an advert we setup is running. ZERO support and ZERO help so cant see us using this app or TikTok much longer.

Ticket ID 796388:
Waiting for promised 200€ ad credit for three weeks.
No support, only telling us to wait.

Ad account gets suspended. When you try to appeal you get a vague reason. Setting up tiktok is a waste of time. Focus on facebook and pinterest. The customer support is absent and you never get your answers resolved properly.

We have been able to advertise on every platform including pinterest, facebook, google, bing. When I tried to launch a campaign for a new product launch. I got an error message. This account has been suspended and its ads have been stopped. Following is the message I got.
TikTok Ads Support
2022-09-03 11:30:22
Dear valued client, We regret to inform you that your account has been suspended due to suspicious or unusual activity, we are unable to reopen it. - TikTok For Business