TikTok , 2.322 reseñas

Ad account randomly stop spending. Tiktok is very inconsistent as a marketing channel. Always glitces or has issues and its hard to get it resolved quickly.

Hard to use, configured finished but no pixel installed for shopify store. Please fix this issue ASAP.

I have been trying to connect to my account for weeks. Just says network error. I have TT for business all set up but no matter what I do, I cant log in through Shopify

Awful. The app doesn't work. I set up a campaign via the Shopify admin. The campaign "failed" so I "cancelled" the campaign after it failed; however, Tik Tok has continued to bill me (3 x the amount that is stated in the campaign total via the app dahsboard found in the Shopify admin.) I have reached out to Tik Tok (through the app, through the business admin site, and through the Shopify app channel multiple times... with no response.) I then reached out to Shopify, who said they can't help because it's a "third party" site. In my experience, the app is untrustworthy: 1. it doesn't work
2. there is no support from Tik Tok
3. there is no support from Shopify

This application is not function in my Shopify store. The marketing location shows errors although everything is correctly set up in my store. TikTok got in contact with me now and I am happy about it. I hope they can solve this problem now.

Unfortunately, have not been able to make the TikTok sales channel work because "a country or region cannot be selected for your storefront," yet the storefront us correctly set up. TikTok said it is a Shopify issue. Shopify said its a TikTok issue. Then TikTok just stopped responding, and eventually I gave up.

The app is broken and there's no real-time support available. It didn't let me connect my business TikTok account to Shopify.

As a new advertiser, I installed this app and noticed that my target country is set incorrectly to Singapore. I wrote to their client support to request them to change to the USA as where most of my customers are based. I received an insulting and short reply asking me to reach out to their USA client team instead without helping me with how to reach out to the right team to solve my problem. I find that their client service team is very SILO'ed, and they don't talk to each other. From this bad experience, I allocated my advertising budgets to Google Shopping and Facebook Ad. It's their loss for losing my advertising budget, and they deserve a 1-star poor rating!

Not letting me log in. Keeps sending me to a blank page! Pleas fix immediately. This will help alot withmy business.

Not able to log on. Once I arrive at the section for entering my business account info the app crashes.