TikTok , 17.212 reseñas

Horrendous. Nothing works. Nothing syncs. No support.
So buggy and convoluted.
Really disappointed and frustrated.

Absolute crap. The biggest waste of time when trying to upload products to the store. I am not about to retype all my product information all over again.

Te banean y despues se roban el dinero que te hiceron depositar

Appalling. Am being charged for ads that aren't running and when I try to access support - have tried repeatedly - I'm told I don't have access and need to verify my account.

My account was already verified, which is how I was able to pay TikTok money.

Continue to be locked out of account, and when I email the address below, I'm told to raise a ticket with support - WHICH I CAN'T AS I'M LOCKED OUT!!!

Can someone PLEASE get in touch and assist me.

Only any good if you only have 1 location setup on Shopify, as we have multiple locations it is unusable as there is no way to select the location so it just fails to connect as it has just randomly selected our Amazon Location which is located at a different address to the address setup in TikTok

Won't let me set up

terrible ,can't get connect with ads account and customer service only reply during 48h

Food Business - Spent hours trying to sync my products from shopify to tiktok shop but it wont accept them unless I add an ingredients list. Happy to do this but the box available wont allow me to add more than 1 ingredient so tried to get help on this and cant even raise a ticket for support because it just crashes each time. sent 3 emails asking for help had no response awful

I was charged $306.00 for TikTok ads but never made an ad with the app through Shopify. Haven't been able to find anyone to contact to get those fees reversed. I also keep getting rejected when I submit my business paperwork.

It's been a very frustrating experience using this app. It does not sync well and is pretty buggy. :(