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Won't let me even sign into the account i set up and paid $20 into. If the developers actually care, contact me directly via email instead of providing an automated reply to this review.
Hi there — we're sorry to hear you're having trouble accessing your account! We're happy to help get this resolved for you — could you provide your info here so our team can look into this? https://ads.tiktok.com/i18n/feedback
Thank you!
Can't get through to customer service!
very inconvenient!
customer service should be super active,with a chat always available 24 hours a day.
We're sorry to hear about your experience! Our team is here to help, and we'll make sure that you're reached out to.
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1 star.
would be 0 stars if i could.
avoid tiktok shop, their customer support is terrible.
syncing products fails because tiktok doesn't support the same categories that shopify does.
random products fall into prohibited or restricted. and the appeal process doens't work.
save yourself the time and avoid using tiktok.
The app is useless. They canceled an order that was already at the customer's door.
Their customer support is useless.
They provided free shipping at the store without my authorization.
Worst experience. The app isnt working properly. Got "network error" multiple times. Tried to send a complaint ticket multiple times but it is not easy to find information about how to send a ticket. The tik tok for business isnt easy to set up, and customer support is non existent. Never got a reply on my first complaint. I bought a small amount of coins just to test something out. My account got suspended shortly after and I havent even got as far as making an ad campaign..
La Configurazione Con Shopify è Facile
Devo Provare a vedere Come Viene il Mio Shop e Soprattutto il Traffico Ricevuto
Per Ora Vale 5 Stars
Aggiornamento
Perdita di tempo, dopo una settimana di lavoro non riesco a decidere il mercato dove voglio io , per vender in America deve per forza trasferirsi li.
impossibile mi sento preso per il cu llooo . ho 4 paese da scegliere per il mercato in base alla posizione dove sono connesso!!!!! Ma io sono in vacanza in Africa ... insomma disinstallo subito Prima di diventare matto
Non vale una Stella
La stella per il supporto che non hanno cercato di risolvere il problema
Unfortunately, have not been able to make the TikTok sales channel work because "a country or region cannot be selected for your storefront," yet the storefront us correctly set up. TikTok said it is a Shopify issue. Shopify said its a TikTok issue. Then TikTok just stopped responding, and eventually I gave up.
We're sorry to hear you're running into issues with getting started with TikTok Shopping — our team is here to help! If you believe this was a mistake, please submit a support ticket to our team here so we can help: https://bit.ly/3PUeeQD
its suppose to direct buying customers and its just taking money no customers are coming or buying. I'm losing my money what a waste
Una società Schifosa. apro un account carico 30 euro e bannano l'account senza darmi spiegazioni. contatto il centro risoluzioni e mi dicono che hanno sospeso l'account per attività sospetta. chiedono i documenti che prontamente gli fornisco. e ripetono la solita solfa..attività sospetta account bannato e 30 euro RUBATI. e se fossero stati 5000? lo ripeto spero falliscano e vengano bannati sia in europa che in america. solo scammers