TikTok , 18.010 reseñas

Calificación general
4,8
Recuentos por nivel de calificación
  • El 87% de las calificaciones son de 5 estrellas
  • El 10% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
23 de junio de 2022

Cannot log in. Receive the error below. No reply from support. We couldn't log in with TikTok. This may be due to specific app settings. If you're a developer, correct the following and try again: redirect_uri
Refer to our Developer Documentation for more information.

Shush Fashion
Reino Unido
Alrededor de 21 horas usando la aplicación
TikTok Inc. respondió 1 de agosto de 2022

We're sorry to hear you're running into login issues with your account — our team is here to help! Please submit a support ticket here so we can help get you access: https://bit.ly/3QdGQo0

23 de marzo de 2021

Think before you install this app if you are a business but not yet registered for VAT. The app demands that you have a VAT registration number (I'm in the UK). If you don't have one, you're in a loop. Why not try the HELP section. Nope, they get back to you fairly quickly, but robotically just say "all EU and UK businesses must add their VAT number"....DESPITE telling them that my business did not have one and it is non compulsory for UK businesses under £86K turnover or there about...the help was utterly useless and to be frank, not fit for purpose. Now the app is in Limbo...meaning it's not totally installed due to no VAT number but I can't actually delete it from my Shopify store without going into the code...brilliant, just what I needed. Now I can waste more of my time delving into the guts of the Shopify code. I've always thought Tik Tok was probably nonsense, my experience with the company confirms that they are just that ...nonsense.

GMI - Guitar and Music Institute Online Shop
Reino Unido
Alrededor de 15 horas usando la aplicación
TikTok Inc. respondió 21 de junio de 2021

Hi GMI team — we're so sorry for the frustration around this VAT issue. We've recently updated our VAT requirements, so if you'd like to give TikTok another try, you should now be able to bypass this step to create your TikTok Ads Manager account. If you have any questions getting started, please reach out through our contact form and our team will get in touch to assist: https://www.tiktok.com/business/en-US/contact

2 de junio de 2022

it wont let me log into any of my tiktok accounts. it keeps saying it cannot fins my accounts. Please help

Indy Love
Australia
25 minutos usando la aplicación
TikTok Inc. respondió 1 de agosto de 2022

We're sorry to hear you run into login issues with your account — at this time, we were experiencing a technical issue that is now addressed. If you need support getting started on TikTok, please reach out to our team here:
https://bit.ly/3QdGQo0

3 de noviembre de 2021

I tried to log on and it just keeps saying account doesn't exist. I logged in and out on my phone to confirm I'm set up as a business but it's just not working.

VincaUSA
Estados Unidos
14 minutos usando la aplicación
TikTok Inc. respondió 18 de noviembre de 2021

Hi there — we're sorry to hear you're having trouble accessing your account! Please submit a support ticket with our team here so we can help: https://ads.tiktok.com/i18n/feedback

9 de diciembre de 2022

Does not have automatic payment. I am afraid that my funds will be stolen. Please turn on automatic payment.

Professional Hair Styler
Canadá
8 minutos usando la aplicación
TikTok Inc. respondió 12 de diciembre de 2022

Thank you for your feedback, and we're sorry to hear about any issues you're running into! Our TikTok App on Shopify does support automatic payments. You can link a credit card and then pay after the ads are delivered.

We'd be happy to help you with this - please reach out to our team here! https://bit.ly/3CpunpO

5 de abril de 2024

sorlastore
Estados Unidos
Alrededor de 1 año usando la aplicación
19 de mayo de 2024

boutiquedol
Francia
Alrededor de 1 mes usando la aplicación
13 de mayo de 2024

iElegantEdge
Estados Unidos
11 días usando la aplicación
4 de mayo de 2024

Tuhoor Goods
Irlanda
12 días usando la aplicación
1 de mayo de 2024

PetAndPaws
Bélgica
12 días usando la aplicación