TikTok , 13.709 reseñas
terrible experience, support sucks only repeat what you can read on the website no help.
Adds close to a second of extra load time on our sites and on top of that the product catalog is not supported when the store use Norwegian as standard language. Support couldn't care less. This app needs some proper work.
We receive several hundreds of orders on TikTok Shop daily. Unfortunately, TikTok Shop app doesn't do a very good job at sync'ing orders, especially after the orders are shipped on Shopify. Tracking number does not get sync'ed to the orders on TikTok Shop as it should on many orders so I have to manually add tracking numbers to each orders for hundreds of orders. Of course, their support staff doesn't even understand what the issue is and just asks to provide Order ID, Order Status, Shipping Provider, Tracking Number, etc. for all hundreds of orders. Are you serious? To provide all these information for hundreds of orders will take hours and days.
selling vintage items especially old luxury bags in TikTok Shop simply impossible, they over regulated this by requiring so many things that its not worth it
Gave me the option to upload Credit for my ad account during setup while its pending approval....... took my money then denied my account. no email , no reason Nothing SCAM!
almost impossible to set up or get support... our business details keep getting denied for no reason. disappointing... let small businesses sell on TikTok!!
We've been trying to get this app to work for more than a week. So far no problems setting up a instagram shop so what gives tiktok?
I am a little puzzled by the reviews here. My experience has been a nightmare. For two weeks I have been trying to get my store verified. No response from TikTok Seller Help Center in 16 days. Only automated cut-and-paste responses from their Feedback Form which don't address the issue. I can't get a useful human response no matter how I try. TikTok sounds great from all the reviews, but I can't get support at all to get it started.
Terrible. Can’t sync, have tried numerous times, literally been weeks of trying. Deleting this.
Bugs in the set up process has made the TikTok shop completely unusable for my store. TikTok help center, support, and support tickets have not been helpful or responsive.