Avis (26 573)

Note globale
4,8
Nombre d’avis par note
  • 87 % des avis sont des avis à 5 étoiles
  • 10 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
5 février 2024

This was my first time setting up my store with a pixel from TikTok, it was a bit challenging, I managed to finish set up with help from a you tube video, I guess it helps being tech sabbi, but for someone who has never done one of these it is but one of the beginning obstacles of many to overcome.

SnuggleSoles
États-Unis
7 mois d’utilisation de l’application
19 octobre 2024

super

OxGear
Allemagne
2 minutes d’utilisation de l’application
20 juin 2024

good performance

The Tech Hub
États-Unis
3 mois d’utilisation de l’application
3 septembre 2024

Tik fait la publication des bons qualité

Boutique hiz boy
Italie
28 jours d’utilisation de l’application
12 mars 2024

So far so good it is time to look for results.

UltraSlo
États-Unis
Plus d'un an d’utilisation de l’application
25 octobre 2024

Great

Kitty cozy collection
États-Unis
12 minutes d’utilisation de l’application
23 juin 2024

Easy

La Vie Athlétique Clothing Co.
Philippines
3 mois d’utilisation de l’application
13 mai 2024

great tool

mozuru
Espagne
Plus d'un an d’utilisation de l’application
Modifié le 18 février 2024

Updating my review:

I decided to try again, I never got a response from my support tickets and didnt see that there was any specific update from my last attempt, but I have seen a few changes inside of tiktok.
This time attempting, there was a new banner notice that said it will overwrite any items you have in tiktok. Since I have had a number of problems with the shop, I figured what the heck. The prompts were almost the same as before when setting up, but the mapping of items process seems to make items better than before. Out of the 100 items I have in my store, only 18 needed some manual intervention to point them to the right item. This is a major improvement from my first couple of attempts.
Now that I have TikTok synced with my Shopify, I can add, modify, deactivate, and delete items from the Shopify control center. I haven't had any orders since the new sync, so I cant speak to the notification abilities in shopify.
I am only giving it 4 stars because I still have 23 "orders errors" that say there were fulfilled but are not in my shop inventory. These orders are from months ago and all show completed in Tiktok shop. So the app still has some improvements to get a 5-star but its a lot closer than it was.

Previous 1-star rating:
Nothing but problems created on both sites. Synced items between Tiktok and Shopify are not correct. I get notice that I need to map items but when when I go through the process to map, it says the items are already linked. when I try to unlink items, it says I do not have any items linked, Is there a way to completely start the sync/mapping from scratch?

Second, When I first connected Tiktok to shopify, it somehow created a secondary warehouse location. I do not have a second location and now many of my items in the tiktok shop say I am out of stock on many items at the secondary warehouse that doesn't exist. I tried manually adding the warehouse to the shopify locations but it says it can sync it because its a duplicate location in Tiktok. How do I resolve this?

Nobody has been able to resolve the issues the integration created and I have contacted tech support multiple times. I provided screenshots of the issue and the errors, but it seemed that I was either talking to AI or the person could not to understand what I was saying. Multiple times support provided the same "fix" even though I showed that there was no change. Now my Tiktok shop and my Shopify store have issues related to the integration that I am unable to get help on restoring.

321Engrave
États-Unis
Environ un mois d’utilisation de l’application
27 octobre 2024

Das verbinden von Shopify mit TIKTOK ging super einfach.

PawVerse
Allemagne
5 minutes d’utilisation de l’application