Avis (23 141)
Affiner
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Par note
Not a good platform to use. I tried several time to upload my information, it doesn't matter if its bills , driver licence, or passport. I've been charged over $200.00 bucks and have not even set up my account for advertising because I was waiting on approval. But each day that goes by it's another $50.00. And still haven't made a TikTok ad. I reached out for help and well that useless waiting for a reply. I sync my products and the indexing just plan sucks. With 418 error out of 682, I could not index even though it was indexed for Google and SEOAnt with 100% index with SEO. After i corrected all the indexing problems by category, it still wanted more information, and right now it's easier just to get out while I can and not pay for a service I'm not getting. If I could give no STARS I would do that!!!!!!!!!!!!!!~!~
Be very careful of violating any Tiktok policies. They will shut your shop and withhold all the funds that they owe you regardless of whether you are in the right. Their Appeals process is unfair.
App is worthless. Nothing sinks properly This is only created for them to get ad money from you not to list products for sale.
Products not syncing to Tiktok seller, we reinstalls their app 3 times.
Endless talks to their TikTok support didn't help, I'm starting to think that TikTok are using bots for support
Don't sell here. If you resell any authorized products, they will disable your store, allow no appeals, and keep your money for 90 days.
Ads were not approved and they continue to take money out of my bank account so whenever you try contacting them there is no response but rather blatant disregard for someone's hard earned money.
. I have wrriten TT about what is going on with my account. These people do not reply back until someone write a review. I need help putting my stuff on TT, The ads runs great. But to open my store on TT is a dead deal because no one will reach out to you. I can not find my id , Its really hard.
A complete disaster—after connecting a shop, it can’t be disconnected, and there’s constantly an “rpc call error]}” message. Support can’t do anything other than suggest using incognito mode. My God, what a nightmare in the 21st century.
Once a product is linked you cannot unlink it.
Rubbish
Horrid!!!!!!! I had an account on shopify but i tried connecting through mobile tiktok account and realized i made two instead of one. I Couldn't unlink or delete the second account. So i placed my husband phone number and finally unlinked second seller from tiktok. Now i cant link my tiktok to my first seller because the second account still doing verification and when verification fails, since another account exists, it still does not allow me to connect because of it. NO OPTION TO STOP OR DELETE VERIFICATION< NO OPTION TO DELETE ACCOUNT UNLESS YOU HAVE VERIFIED COMPANY INFO>WON"T CONNECT TO ANOTHER SELLER ACCOUNT DESPITE BEING DISCONNECTED FROM ANOTHER. in all to say, IF YOU ACCIDENTALLY MAKE ANOTHER ACCOUNT YOURE SCREWED AND HAVE TO THROW THE WHOLE TIKTOK AWAY!!!!!