리뷰 (26,609)

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2023년 6월 9일에 편집됨

Achtung Abzocke!!!

Die Werbeanzeigen die mit dieser TikTok Integration erstellt werden können, verstoßen gegen ihre eigenen Richtlinien. Dementsprechend werden die Ad-Konten permanent gesperrt und das Guthaben wird einbehalten. Support ist absolut unkooperativ und inkompetent! In jedem Ticket mehrmals die selben Antworten.. Egal wie das Problem erklärt wurde, ob mit Text oder Bildern.. Ergebnis war immer nur: "Die Entscheidung der Konto Sperrung ist endgültig, der Sachverhalt wird kein zweites Mal geprüft, Sie können nur ein neues Ad-Konto aufmachen...." Welches wir dann sofort wieder sperren, wegen Spam-/Betrugsverdacht bzw. weil schon zu viele Ad-Konten gesperrt wurden..
Vorgesetzte gibt es bei Tiktok ebenfalls keine, denn wer auf solch einen besteht wird einfach aus dem Supportticket gekickt.. Weil dann das Ticket ja auch gelöst ist..
Was soll man dazu noch sagen? Betrug mit Vorsatz vielleicht?

Mal sehen ob sich jemand von TikTok für diese Rezension interessiert..

Bandy Art Gallery
오스트리아
앱 사용 기간 1년 초과
2024년 2월 7일

Horriblwe

CALIFLO
미국
앱 사용 기간 17일
2023년 7월 4일

TikTok debería agregar todo directamente desde nuestro Shopify, información y demás cosas. Así como lo esta en otras tiendas!! aun no he podido agregar mi tienda!! Par de días mas estaré tratando y si no, delete!

Florecita Magic Art
미국
앱 사용 기간 1년 초과
2022년 11월 14일

I used the app and simply tried to connect it with my Shopify store, but it said, "We detected unusual behavior during your account registration. Please make sure your network environment is secure or change the network you are using, and make sure the information you fill in is true." I filled out the document a few days ago and never received any feedback since then.

Lumière
미국
앱 사용 기간 1년 초과
2023년 5월 27일

I can't even set anything up! Each time I try I keep getting "system error" and that's it! I've contacted support (more than once) and have yet to receive a response. I just made contact again. I've never encountered anything as stupid as this. I am not happy!

Pioneer Kitty Market
캐나다
앱 사용 기간 1년 초과
2023년 10월 2일

I am a little puzzled by the reviews here. My experience has been a nightmare. For two weeks I have been trying to get my store verified. No response from TikTok Seller Help Center in 16 days. Only automated cut-and-paste responses from their Feedback Form which don't address the issue. I can't get a useful human response no matter how I try. TikTok sounds great from all the reviews, but I can't get support at all to get it started.

CALI Strong
미국
앱 사용 기간 대략 1년
2021년 4월 2일

Horrible support team! We try to pay our bills but we cannot make payment because of the TikTok payment gateway. It's been more than a month but no one helped us to pay the bill! Why it is so hard to pay a bill!!!

RadixShoes
영국
앱 사용 기간 대략 1년
답글 TikTok Inc.개 2021년 5월 18일

We appreciate your review and are very sorry to hear about your experience. We'd like to try to help if we can. Please email us at merchant-support@bytedance.com and we can go from there. Hope to talk to you soon.

2023년 10월 2일

zero help, doesnt work

apop // apoptosisnyc.com
미국
앱 사용 기간 대략 1년
2023년 10월 4일

Having a very difficult time connecting TikTok shop with Shopify. When I click the option to get support, I will not submit.

Scrubbed By Shante
미국
앱 사용 기간 대략 1년
2022년 8월 25일

Hard to use, configured finished but no pixel installed for shopify store. Please fix this issue ASAP.

us.avecmoi.com
중국
앱 사용 기간 대략 1년
답글 TikTok Inc.개 2022년 8월 30일

We're sorry to hear you're running into issues with setting-up your TikTok Pixel! It looks like you are all set, but if not, please submit a support ticket here with any screenshots from your Shopify account: https://bit.ly/3PUeeQD