리뷰 (26,629)

전체 평점
4.8
평점 수준당 개수
  • 평점의 87%가 별 5개입니다
  • 평점의 10%가 별 4개입니다
  • 평점의 2%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2023년 9월 14일

Using white scrollbars with a white background is infuriating.

Palm Beach Outlet Shop
미국
앱 사용 기간 5개월
2022년 9월 20일

Ad account gets suspended. When you try to appeal you get a vague reason. Setting up tiktok is a waste of time. Focus on facebook and pinterest. The customer support is absent and you never get your answers resolved properly.

Body Slimming Vest
캐나다
앱 사용 기간 4개월
답글 TikTok Inc.개 2022년 9월 27일

Apologies for the issue that you're running into! Please submit a ticket here, so that we can review your account: https://bit.ly/3cZlRqD

2021년 11월 24일

Won't let me even sign into the account i set up and paid $20 into. If the developers actually care, contact me directly via email instead of providing an automated reply to this review.

CustomShoes.Boutique
오스트레일리아
앱 사용 기간 4개월
답글 TikTok Inc.개 2022년 3월 10일

Hi there — we're sorry to hear you're having trouble accessing your account! We're happy to help get this resolved for you — could you provide your info here so our team can look into this? https://ads.tiktok.com/i18n/feedback

Thank you!

2022년 11월 14일

Can't get through to customer service!
very inconvenient!
customer service should be super active,with a chat always available 24 hours a day.

Star Shopping-de
독일
앱 사용 기간 4개월
답글 TikTok Inc.개 2022년 11월 15일

We're sorry to hear about your experience! Our team is here to help, and we'll make sure that you're reached out to.

2023년 3월 26일

Goodfhchchchdhgbchxbzncbcjxjxncncncbxbxbxbchfhsjgbfbcbcjfnxhfhfjxuxcbfhdhxbcdbdhxhccbchchfhdhchchchchchchcbshdurjcbdhxhchcbxbx

BK premium
캐나다
앱 사용 기간 4개월
2023년 9월 9일

1 star.

would be 0 stars if i could.
avoid tiktok shop, their customer support is terrible.
syncing products fails because tiktok doesn't support the same categories that shopify does.

random products fall into prohibited or restricted. and the appeal process doens't work.

save yourself the time and avoid using tiktok.

J and J Gaming Factory
미국
앱 사용 기간 4개월
2023년 9월 27일에 편집됨

The app is useless. They canceled an order that was already at the customer's door.
Their customer support is useless.
They provided free shipping at the store without my authorization.

Ikervo
미국
앱 사용 기간 4개월
2023년 1월 18일

Worst experience. The app isnt working properly. Got "network error" multiple times. Tried to send a complaint ticket multiple times but it is not easy to find information about how to send a ticket. The tik tok for business isnt easy to set up, and customer support is non existent. Never got a reply on my first complaint. I bought a small amount of coins just to test something out. My account got suspended shortly after and I havent even got as far as making an ad campaign..

BlackBox
노르웨이
앱 사용 기간 4개월
2023년 3월 15일에 편집됨

La Configurazione Con Shopify è Facile
Devo Provare a vedere Come Viene il Mio Shop e Soprattutto il Traffico Ricevuto
Per Ora Vale 5 Stars
Aggiornamento
Perdita di tempo, dopo una settimana di lavoro non riesco a decidere il mercato dove voglio io , per vender in America deve per forza trasferirsi li.
impossibile mi sento preso per il cu llooo . ho 4 paese da scegliere per il mercato in base alla posizione dove sono connesso!!!!! Ma io sono in vacanza in Africa ... insomma disinstallo subito Prima di diventare matto
Non vale una Stella
La stella per il supporto che non hanno cercato di risolvere il problema

Carauana Store
이탈리아
앱 사용 기간 4개월
2022년 7월 14일

Unfortunately, have not been able to make the TikTok sales channel work because "a country or region cannot be selected for your storefront," yet the storefront us correctly set up. TikTok said it is a Shopify issue. Shopify said its a TikTok issue. Then TikTok just stopped responding, and eventually I gave up.

OsoPorto
미국
앱 사용 기간 3개월
답글 TikTok Inc.개 2022년 8월 1일

We're sorry to hear you're running into issues with getting started with TikTok Shopping — our team is here to help! If you believe this was a mistake, please submit a support ticket to our team here so we can help: https://bit.ly/3PUeeQD