리뷰 (25,514)

전체 평점
4.8
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2021년 3월 2일

Absolutely terrible customer service and support from TikTok. I got an email from Shopify that if I added TikTok as a channel, I would get an ad credit so I did just that AND even ran an ad campaign on the platform. When I didn't see the credit in my account, I reached out to the TikTok support team and didn't get even a response for a month, after I followed up twice. When I finally got in touch with them, they informed me that apparently, the ad credit is only for certain Shopify merchants($79 & $299 tiers). This was never mentioned in the email and there were no restrictions even called out - I'm pretty sure it's illegal for them to change up the qualifying criteria after the fact. I'm very disappointed in this level of service from TikTok and even after bringing this to their attention, they simply said they'd pass on my feedback and did nothing to make it right. I'm definitely going to steer clear of this platform, especially since the ad campaign results were less than stellar anyway.

Blush Grove
캐나다
앱 사용 기간 1년 초과
답글 TikTok Inc.개 2021년 3월 19일

Hello Blush Grove,
Thank you for your review. We are very sorry to hear about your experience and would like to try to help if we can. Please email us at merchant-support@bytedance.com and we can go from there.
Hope to talk to you soon.

2023년 1월 26일

Awesome so far till i run ads.
No issues adding to my shopify store at the moment. I appreciate all.

Tage-Active
캐나다
앱 사용 기간 1년 초과
2023년 1월 31일에 편집됨

The TikTok team has done an amazing job creating a platform that is both entertaining and innovative. From the smooth user experience to the constantly updating features, TikTok is one of the most engaging and enjoyable social media apps out there. The team behind it should be proud of their work and continue to push the boundaries of what's possible in the social media space. Keep up the great work!

Sunrise wholesale
미국
앱 사용 기간 1년 초과
2024년 2월 29일

SI

PEDIRMAX
멕시코
앱 사용 기간 8개월
2023년 2월 27일

Easy set up for your business. To have the ability to run TikTok ads is incredibly awesome. The many people on TikTok will get to see this ad.

Secrets TKW
미국
앱 사용 기간 1년 초과
2024년 1월 12일

good I Iike It!

Cute Haven
미국
앱 사용 기간 5분
2023년 1월 9일

Great experience.. Not at all a distraction. :P Very great app. Entertaining. I hope children dont get too addicted.

HAFDUDE INC.
캐나다
앱 사용 기간 1년 초과
2022년 12월 24일

I would recommend setting things up through shopify to make it easier to navigate and set things up the proper way .

TAKN CHANCES
미국
앱 사용 기간 1년 초과
2023년 1월 16일

It's great. The app is really helping my new shopify store succeed in terms of views and people coming to my store.

ONLY MOTION
미국
앱 사용 기간 1년 초과
2023년 10월 24일

easy

Starletsshopping.com
캐나다
앱 사용 기간 1년 초과