TikTok

Registration takes too long and has bugs at every step. Moreover, customer support is not responsive. I'm talking about 30 days waiting without answer or progress.

Nightmare trying to get TikTok Shop running. What seemed like a quick, simple installation has ground to halt, stuck in the mode "We're Getting Everything Ready" when trying to sync my products from Shopify.

Numerous support tickets with screenshots, a loom video and full explanations have just had the issue pushed around from person to person. Now I am told it is with the "internal team" and who knows when I will hear back on that.

I really wanted to give this a go. Seemed like a no-brainer to try this, put up shop Shop Ads and see if we can get some traction. But, it has taken SO much time I that can ill afford. I am giving up.

Cannot figure out how to add products from shopify tik tok shop

Won't let me set up

I'm constantly being charged for advertising on not doing. There's No customer service.

I NEED REFUNND PLEASE I DON,T KNOW IM GOING TO CLOSE MY ACCOUNT AND I NEED REFUND FROM TICKTOK THANKS

This is shit the method payment is so bad , support same thing never ever answer you.

Unbelievably bad. Product sales channels are ignored; it takes hours to map products to categories because they must be done individually. Just an absolutely poor app that isn't worth the time or the effort of setting up.

terrible experience, support sucks only repeat what you can read on the website no help.

I recently initiated two TikTok ads with a budget of $30 each on my new Shopify account. However, I've noticed unauthorized charges on my credit card with differing invoices. This situation is unacceptable and raises ethical concerns. I kindly request a refund for all fees except the approved $60 total.
The ads, aimed at testing two products with a $30 budget each, have concluded. But the charges keeps coming for no reason.