Omtaler (26 758)
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1, i want to set up tik tok shopping partner integration,but can not get through the data sharing step,we choose the maximum level,and connect the tik tok pixel for shopify,then click the confirm button,but it shows error:request failed with status code 504;
2,i can not disconnect my current pixels;
3,i even can not disconnect my current tik tok for business account;
that's really annoying
no one help
TikTok only allow VAT registered companies to use this. I don't need to be VAT registered but there is no way around it. Useless for small companies and startups!
We're sorry for any frustration around this issue. We've recently updated our VAT requirements, so you should now be able to bypass this step to create your TikTok Ads Manager account. If you have any questions getting started, please reach out through our contact form and our team will get in touch to assist: https://www.tiktok.com/business/en-US/contact
I have to give it a 1 star because I haven't even been able to use the app before they ask for a review. So based on no information about the app, I am forced by them to give it only 1 star at this time. Later after haveing time to use the app I'm sure I will have a different opinion.
This app takes your money then all it does is reject your adds for random reasons. This is a terrible app and a complete waste of time...just like TikTok.
Hi there,
Thank you for your review. We are so sorry about your experience and would like to try to understand more so we can how we can help.
Please email us at merchant-support@bytedance.com and we'll go from there!
Hope to talk to you soon.
I can’t connect the TikTok shop
If I could rate this with minus stars I would have. I have implemented hundreds of apps/APIs etc. But this integration between Shopify and Tiktok is the worst I have ever experienced. All went relatively smooth until trying to set up a product catalog. In which I constantly got an error message regarding the country or region cant be selected for my storefront. Firstly I consulted Shopify support to which they said I didnt have any issues with the the setup of my storefront. I spent hours with their support team with no solution. At the same time I reached out to Tiktok support. Seriously slow responses and no idea on how to resolve the issue. Surely if Shopify and Tiktok work together on an integration, then somebody must be able to pin point what the issue is. I then set up a completely new Business account with Tiktok and again tried to connect to the Tiktok account from Shopify and got the same error. I have sent out one final email to Tiktok support, but frankly it shouldnt be this difficult and for two major companies like Tiktok and Shopify, the level of support as been way below average.
The worst company to advertise. I strongly advise you, not to use it. They blocked your account without a reason and they never return your money back. I had money in my account that I didn't use and they don't return it back to me. BY FAR THE WORST SOCIAL MEDIA COMPANY TO ADVERTISE!
We're so sorry to hear about your experience! You're able to request a refund of your remaining account balance by following the instructions in this help-center article:
https://ads.tiktok.com/help/article?aid=10006003
This app is the worst I have used. Support is a complete joke.
AINDA NAO TIVE RETORNO, POR ISSO NAO POSSO FALAR WUE A EXPERIENCIA SEJA BOA, MAS VOU CONTINUAR TENTATO
So many scam shoppers. Not a single shopper was legit and I'm having to close my shop. Also, SO MANY violations. Seriously...trying to say I don't have brand authorization to sell items I legit carry in my shop. Just a waste of time and money. Don't bother.