TikTok

I was invited to create a shop through Shopify. I was so excited to open this new sales channel, but I soon became so disappointed. I connected everything through my Shopify account but didn't realize that TikTok required additional information, even though Shopify already had ALL that information. They permanently closed my account. After trying to chat for help to see if anything could change this, I was told there wasn't a solution. Not something any business owner likes to hear. Now, the only way I can activate a new one is to create a new email and phone number. This makes it easier to create fraudulent accounts. No wonder so many consumers say they buy things and end up getting knockoffs on TikTok. I would never buy anything. I will not set up an account until they let sellers reopen accounts.

0 Stars App is BS. Can't get approved no matter what documents you upload and takes days to just get declined over and over again. Sucks! I don't recommend at all!

. I have wrriten TT about what is going on with my account. These people do not reply back until someone write a review. I need help putting my stuff on TT, The ads runs great. But to open my store on TT is a dead deal because no one will reach out to you. I can not find my id , Its really hard.

Difficult to sign up with TikTok Shop as a business as one requirement is a passport. The Chat with us feature is worthless as one just gets the run around and no solid answers. Started a ticket but then email received saying they did not understand what I needed and yet I was very clear with photo and description so just a waste of time trying to get this to work. Also saw limit of $40 shipping cost I could charge and I want to know what shipping company would ship a 49 lb. box 19"w x 19L x 13"h, $800 value, Adult Signature required at time of delivery for $40 from MN to LA If there is a shipping company who could do it for that, please let me know as our discounted rate was much more than that.

I would like to give your poor instruction A VERY BIG ZERO. Verifying My ID took days to be completed. it gave me anxiety and I was very stressed out. It has nothing to do with my intelligence as much as it has everything to do with your POOR INSTRUCTIONS. You should be clear about verification should happen with both a mobile and laptop, not one or another. Please try to give CLEAR INSTRUCTIONS, PREFERABLY STEP BY STEP INSTUCTIONS to avoid anxiety which is unnecessary. Thank you.

Keep asking for ein verification I have done it 7 times info is correct ,and no telephone number to call and see what problem is and get fixed. Still not registered geuss 3 bank account 147c and drivers license renewal not enough

Support is non-existent. 60 of my 84 products imported without dimensions. Extremely hard fix. Not fun experience. Sell somewhere else first before here. BAD BAD BAD BAD

V

Horrid!!!!!!! I had an account on shopify but i tried connecting through mobile tiktok account and realized i made two instead of one. I Couldn't unlink or delete the second account. So i placed my husband phone number and finally unlinked second seller from tiktok. Now i cant link my tiktok to my first seller because the second account still doing verification and when verification fails, since another account exists, it still does not allow me to connect because of it. NO OPTION TO STOP OR DELETE VERIFICATION< NO OPTION TO DELETE ACCOUNT UNLESS YOU HAVE VERIFIED COMPANY INFO>WON"T CONNECT TO ANOTHER SELLER ACCOUNT DESPITE BEING DISCONNECTED FROM ANOTHER. in all to say, IF YOU ACCIDENTALLY MAKE ANOTHER ACCOUNT YOURE SCREWED AND HAVE TO THROW THE WHOLE TIKTOK AWAY!!!!!

Horrible app and experience selling with TikTok. Their platform is no where near ready for big time. Their functions are primitive and certainly don't support providing a good experience for buyers or sellers. We've deactivated our listings on TikTok and won't be back.