TikTok

This has been the worst experience ever. I cannot get any assistance besides a chat bot. My TikTok store was approved with all the needed documents but somehow my products were taken down. I just do not know what to do and just thinking about uninstalling the app and calling it quits.

I cant seem to disconnect this app from this shopify store

App broken after May 21 update — cannot complete setup

The app has been completely unusable since today (21 May 2026). Every time I open it, a JavaScript error appears:

"TypeError: Cannot set properties of undefined"

in file 67784.706843_2026-5-21.js

Reinstalling did not help — the same error loads every time. The app shows "not configured" and setup cannot be completed. This appears to be a bug introduced in today's deployment on TikTok's side. Please fix urgently.

All was pretty easy. Be ready to give all your info and proof of everything, but overall an easy setup.

Along with Clause AI, am learning alot about TikTok and the proper ways to use it with getting penalties. THanks

Makes Google, Youtube and Microsoft ad campaigns look like a joke...setup and availability is hands down much better

Prático e intuitivo

Love the setup so far. Great job. We are really looking forward to working with TikTok as we expand our offerings into TikTok sales / advertising.

As a small business owner, my experience selling on TikTok Shop has been nothing short of a nightmare.

A simple shipping adjustment automatically canceled 4 of my orders and fully refunded customers, even though every order had been shipped and delivered. I provided tracking and delivery confirmation as evidence, yet support responded with nothing but templated replies and policy deflections. I fully absorbed the losses as the seller.

To make matters worse, my legitimate licensed products were repeatedly flagged as counterfeit, while a quick browse of the platform reveals countless sellers listing items with no licensing rights whatsoever. The enforcement is selective and inconsistent.

After multiple escalations, it became clear that TikTok Shop's support system is designed to protect customers, which is understandable. Still, it offers virtually no meaningful protection for honest, good-faith sellers.

I have since removed all my products and closed my store. I would not recommend TikTok Shop to any small business owner until they invest in a seller support system that is fair, responsive, and consistent.

la experiencia fue buena, todo en orden, muy entendible todo