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The application is not working properly as it does not SYNC with your seller account... hence either you enter all manually on the Tiktok Shop seller account or you can say goodbye to your money. Inefficient customer support.
once I figured it out it was fine Only issue is my city was not on drop down list. It would be better to have an option to manually type in city
The integration with Shopify was confusing.
Great when it works. Pulls order into Shopify where I can fulfill the order and adds customer to my Shopify Customers list which is great! Can run campaigns for promos and TikTok offers many campaigns that help boost my sales. Been using it 3 months. BUT, the past week all of a sudden none of my TikTok orders pull through to Shopify like they are supposed to where I fulfill the orders. I have reached out to TikTok support on 5 different occasions and never got 1 response.
The set-up isn't the smoothest but it's comparable to how things are set up in Meta Business Suite so it's equally as intuitive as non-intuitive.
Not sure if I have to pay for the account or just if I run ads
OK
This could be better an easier to set up tik tok shop. This needs a better way to connect with Shopify stores.
App keeps disconnecting the pixel which means it stops tracking, it doesn't have a "select pixel" option instead it make us create a new one every time it gets disconnected then we can select the right one.
Kind of annoying
It is ok have not yet finished setting up