TikTok

Horrible experience. Connecting products and having them link to TikTok shop is such a pain. You have to re categorize every products, they don't accept certain shipment providers. It is just a mess. Not worth it to sell through there or advertise my products. Very disappointed. Discontinues my products even though they are listed in the category they suggest.

I've got the same issue that so many do. TikTok store suspended with no reason given and no reply to support ticket. Been in business 8 years and are verified on Facebook and instagram with no issues. TikTok has been a huge pain to deal with. I also didn't get ad credits promised long ago. I wouldn't bother until they get their act together.

I have been struggling to setup my Tik Tok shop but after providing all my Business info and when I submitted my form getting message info incorrect while all info are correct and checked my details multiple times are correct, I then contact support team and they are asking for screen shop to resolve the issue and without screen shop they can not help, I am not able to provide as there is no options available and my issue was not solved, company policy is very bad as agent told me this is a company policy to get screen shop

Dec 2023 UPDATE: Our account is now PERMAMENTLY DISABLED - due to lack of activity!!!

What a joke it is to try to advertise legitimate products on this platform!

October 2023 - Incredibly difficult and frustrating app. Very difficult to setup, practically impossible to get support, when you go to create a ticket, you are told you don't have access to your own account to create the ticket?

We wasted $500 to get an ad credit and got ZERO conversions. I would not waste your time on this app or on TikTok advertising.

Achtung Abzocke!!!

Die Werbeanzeigen die mit dieser TikTok Integration erstellt werden können, verstoßen gegen ihre eigenen Richtlinien. Dementsprechend werden die Ad-Konten permanent gesperrt und das Guthaben wird einbehalten. Support ist absolut unkooperativ und inkompetent! In jedem Ticket mehrmals die selben Antworten.. Egal wie das Problem erklärt wurde, ob mit Text oder Bildern.. Ergebnis war immer nur: "Die Entscheidung der Konto Sperrung ist endgültig, der Sachverhalt wird kein zweites Mal geprüft, Sie können nur ein neues Ad-Konto aufmachen...." Welches wir dann sofort wieder sperren, wegen Spam-/Betrugsverdacht bzw. weil schon zu viele Ad-Konten gesperrt wurden..
Vorgesetzte gibt es bei Tiktok ebenfalls keine, denn wer auf solch einen besteht wird einfach aus dem Supportticket gekickt.. Weil dann das Ticket ja auch gelöst ist..
Was soll man dazu noch sagen? Betrug mit Vorsatz vielleicht?

Mal sehen ob sich jemand von TikTok für diese Rezension interessiert..

TikTok debería agregar todo directamente desde nuestro Shopify, información y demás cosas. Así como lo esta en otras tiendas!! aun no he podido agregar mi tienda!! Par de días mas estaré tratando y si no, delete!

I used the app and simply tried to connect it with my Shopify store, but it said, "We detected unusual behavior during your account registration. Please make sure your network environment is secure or change the network you are using, and make sure the information you fill in is true." I filled out the document a few days ago and never received any feedback since then.

I can't even set anything up! Each time I try I keep getting "system error" and that's it! I've contacted support (more than once) and have yet to receive a response. I just made contact again. I've never encountered anything as stupid as this. I am not happy!

I am a little puzzled by the reviews here. My experience has been a nightmare. For two weeks I have been trying to get my store verified. No response from TikTok Seller Help Center in 16 days. Only automated cut-and-paste responses from their Feedback Form which don't address the issue. I can't get a useful human response no matter how I try. TikTok sounds great from all the reviews, but I can't get support at all to get it started.

Schei?e. Nimmt das Geld gerne,aber vermarktet nicht richtig