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Hello tell me please why can't I install it on my store which is registered in the Czech Republic? I want to use tiktok for advertising
Using white scrollbars with a white background is infuriating.
kan mijn bussines account niet connecten van shopify naar tiktok
Ad account gets suspended. When you try to appeal you get a vague reason. Setting up tiktok is a waste of time. Focus on facebook and pinterest. The customer support is absent and you never get your answers resolved properly.
Apologies for the issue that you're running into! Please submit a ticket here, so that we can review your account: https://bit.ly/3cZlRqD
Won't let me even sign into the account i set up and paid $20 into. If the developers actually care, contact me directly via email instead of providing an automated reply to this review.
Hi there — we're sorry to hear you're having trouble accessing your account! We're happy to help get this resolved for you — could you provide your info here so our team can look into this? https://ads.tiktok.com/i18n/feedback
Thank you!
Shopify is great, very intuitive and relatively easy to navigate and connecting it to a TikTok shop is relatively easy. TikTok Shop is very frustrating at times. The process of accepting orders and printing shipping labels is straight foreword but TikTok as a platform seems to hold more bearing in their buyers than their sellers. Buyer initiated refunds and returns are accepted and processed automatically with what feels like little regard from the Seller. Customer Service leaves much to desire. Any explanation of violations you might encounter and why they were applied are non-existent and it seems appeals of violations fall on deaf ears. Its unfortunate that is it such an effective way to get your products in front of possible consumers, as long as you color within the vague lines TikTok has set. Good Luck.
Registration takes too long and has bugs at every step. Moreover, customer support is not responsive. I'm talking about 30 days waiting without answer or progress.
Can't get through to customer service!
very inconvenient!
customer service should be super active,with a chat always available 24 hours a day.
We're sorry to hear about your experience! Our team is here to help, and we'll make sure that you're reached out to.
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1 star.
would be 0 stars if i could.
avoid tiktok shop, their customer support is terrible.
syncing products fails because tiktok doesn't support the same categories that shopify does.
random products fall into prohibited or restricted. and the appeal process doens't work.
save yourself the time and avoid using tiktok.