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Hello tell me please why can't I install it on my store which is registered in the Czech Republic? I want to use tiktok for advertising
It was easy to set up but then my ID which was approved suddenly became unapproved & the Jumio verification software did not work. Hence my shop is now in limbo & the verification app is just spinning around.
On trying to submit a bad review a new app called Athena opened up requiring registration. What is that about??
Ad account gets suspended. When you try to appeal you get a vague reason. Setting up tiktok is a waste of time. Focus on facebook and pinterest. The customer support is absent and you never get your answers resolved properly.
Apologies for the issue that you're running into! Please submit a ticket here, so that we can review your account: https://bit.ly/3cZlRqD
I NEED REFUNND PLEASE I DON,T KNOW IM GOING TO CLOSE MY ACCOUNT AND I NEED REFUND FROM TICKTOK THANKS
Won't let me even sign into the account i set up and paid $20 into. If the developers actually care, contact me directly via email instead of providing an automated reply to this review.
Hi there — we're sorry to hear you're having trouble accessing your account! We're happy to help get this resolved for you — could you provide your info here so our team can look into this? https://ads.tiktok.com/i18n/feedback
Thank you!
Doesn't sync - support are no help at all.
Can't get through to customer service!
very inconvenient!
customer service should be super active,with a chat always available 24 hours a day.
We're sorry to hear about your experience! Our team is here to help, and we'll make sure that you're reached out to.
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I recently initiated two TikTok ads with a budget of $30 each on my new Shopify account. However, I've noticed unauthorized charges on my credit card with differing invoices. This situation is unacceptable and raises ethical concerns. I kindly request a refund for all fees except the approved $60 total.
The ads, aimed at testing two products with a $30 budget each, have concluded. But the charges keeps coming for no reason.
1 star.
would be 0 stars if i could.
avoid tiktok shop, their customer support is terrible.
syncing products fails because tiktok doesn't support the same categories that shopify does.
random products fall into prohibited or restricted. and the appeal process doens't work.
save yourself the time and avoid using tiktok.