TikTok

i cant finish install it give me unknown error and i cant delet it cause icant find it in app what is that ?

As a new advertiser, I installed this app and noticed that my target country is set incorrectly to Singapore. I wrote to their client support to request them to change to the USA as where most of my customers are based. I received an insulting and short reply asking me to reach out to their USA client team instead without helping me with how to reach out to the right team to solve my problem. I find that their client service team is very SILO'ed, and they don't talk to each other. From this bad experience, I allocated my advertising budgets to Google Shopping and Facebook Ad. It's their loss for losing my advertising budget, and they deserve a 1-star poor rating!

I cannot even add payment info, drop down menu does not contain my city. Pretty useless to have a drop down menu for payment addresses, especially if it contains only like 30 cities for all of the province. garbage.

Ad account randomly stop spending. Tiktok is very inconsistent as a marketing channel. Always glitces or has issues and its hard to get it resolved quickly.

Worthless, overpriced and in my opinion misleading. First there was a $100 ad credit that disappeared after I installed the app. Set up an ad anyway and emailed TikTok about the credit. Charged me $5 add free then rejected my ad after running for about 12 hours after charging me another $7.30. The rejection tells me to go to the ad manager to learn why my add was rejected but cannot find the ad manager to save my life. Back to Google and Facebook ads where my $20 can make a few hundred in 12 hours where TikTok was $0.

This has been a useful exercise. I cannot even load this. Platform does not exist. I've tried multiple browsers, system errors, nobody to contact at customer support. Seems dodgy. No contact, no email address, and no reply to make things better.

Cannot log in. Receive the error below. No reply from support. We couldn't log in with TikTok. This may be due to specific app settings. If you're a developer, correct the following and try again: redirect_uri
Refer to our Developer Documentation for more information.

Think before you install this app if you are a business but not yet registered for VAT. The app demands that you have a VAT registration number (I'm in the UK). If you don't have one, you're in a loop. Why not try the HELP section. Nope, they get back to you fairly quickly, but robotically just say "all EU and UK businesses must add their VAT number"....DESPITE telling them that my business did not have one and it is non compulsory for UK businesses under £86K turnover or there about...the help was utterly useless and to be frank, not fit for purpose. Now the app is in Limbo...meaning it's not totally installed due to no VAT number but I can't actually delete it from my Shopify store without going into the code...brilliant, just what I needed. Now I can waste more of my time delving into the guts of the Shopify code. I've always thought Tik Tok was probably nonsense, my experience with the company confirms that they are just that ...nonsense.

it wont let me log into any of my tiktok accounts. it keeps saying it cannot fins my accounts. Please help

I tried to log on and it just keeps saying account doesn't exist. I logged in and out on my phone to confirm I'm set up as a business but it's just not working.