TikTok

i would leave this app a negative 5 stars if I could, this app has major issues that need to be worked out, and when you try to reach out to TikTok they will try to throw you onto Shopify, it might be just me having bad luck with the app but it wouldn't categorize anything, wont auto map anything, then you will have to go back and fix everything if you made a mistake, then you have to optimize everything then finally you might have the luck to upload everything, this app seems like it belongs in the late 90s or early 2000's this app is trash

A complete disaster—after connecting a shop, it can’t be disconnected, and there’s constantly an “rpc call error]}” message. Support can’t do anything other than suggest using incognito mode. My God, what a nightmare in the 21st century.

Really really bad, took too long, no help, repeat typing over and over again and doing again here. No help, bad for a small business....too much work and waste of tie for what it is worth sadly

Integration was a constant pain. When we imported our products 80% failed verification with no explanation and would not verify after multiple amendments. Raised a support ticket for help, got nowhere and they market the ticket as resolved despite not addressing the issue.

The core issue appears to be over the name of our products, which are factually accurate and design-inspired names, yet they appear to breach some standards. There appears to be no way to have a human review the products to see that they meet the guidelines and I don't expect they will amend the algorithm any time soon.

Awful experience thus far.

its not working well

We've been in business for over 22 years and probably have about 20 apps in our Shopify store. We advertise on every medium possible. We've never experienced so much difficulty or lack of support as we have with this application and regardless of what information we supply to their "support" team, we get no resolve. They want social security numbers, Tax IDs, all locations, all application information, etc. I just counted over 200 emails to support requesting assistance and support continues to provide circular and repetitive unhelpful responses.

good open tiktok try start prouct busness myjoy g

Lo mas asqueroso que e intentado... Simplemente una perdida de tiempo. No volveré a intentar unirme a estos estafadores, para el dinero son rápidos pero no para darte acceso ni información, nefasto.

App is worthless. Nothing sinks properly This is only created for them to get ad money from you not to list products for sale.

I connected this tiktok for my shop on shopify. Using correct email and phone number. When you log into tiktok account on the desktop with your correct email and phone number your shop doesn't exist and you have to start over with the registration. I notice that my shopify connection changes with tiktok sending data to another area. I notice that my logo changed on tiktok shopify and I get numerous account information to change. Yes, I have 2fa and all the security mumbo jumbo. Tiktok will sell your information send data that doesn't related to any of your items this is data theft. Watch out when deploying any kind of tiktok shop business to your shopify. Its not worth it. My thoughts when it was easy to do on shopify and sync i thought wow this is too good to be true and sure enough it is. All my products are originated and made in the usa now i see duplicates of similar products of mine on tiktok for less. I did a test to see where my traffic went, sure enough my shop has been re routed to another site. so I was losing out sales while the other site was gaining my traffic through this app. do not install this.