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Falta de informaçao, os serviços nao sao processados correctamente, nao dá para fazer a interligacao da minha loja shopify com a conta tiktok. uma desilusao. o unico serviço que funciona bem, sao os serviços onde tenho de pagar
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Will not connect our accounts; completely unusable
Keine gescheite Übersicht um eine Kampagne zu beenden, oder mit anderen Worten. Um eine Kampagne den Tages Abo zu Kündigen.
Mein Geld wir mir ohne Pause abgezogen durch PayPal. Obwohl ich dieses Abo nur für eine gewisse Zeit Pausieren wollte. Doch man finden nichts direkt. Ich bin mächtig empört davon. Und erwarte das dass zusätzliche Abo gelöscht wird und meine Summen wieder zurück gesendet werden.
Te banean y despues se roban el dinero que te hiceron depositar
SO THE AD WAS REJECTED! Here is the reason why: "E-commerce ads must display valid information on the landing pages. The information required by local law includes, but is not limited to the advertiser's contact details, company name, company address, business license, local currency price display, terms & conditions, shipping info, privacy policy, returns policy, and refund policy. " SOO IF YOU SCROLL DOWN TO THE LANDING PAGE the links to all that they are asking for EXIST...so what did I do... I went and clicked their HELP area to find a CONTACT US for TIkTOK...DOES NOT EXIST on their help page.
Thank you for your submitting your review. We are so sorry about the inconvenience. Please email us at merchant-support@bytedance.com and we'll see how we can help. Hope to talk to you soon!
Appalling. Am being charged for ads that aren't running and when I try to access support - have tried repeatedly - I'm told I don't have access and need to verify my account.
My account was already verified, which is how I was able to pay TikTok money.
Continue to be locked out of account, and when I email the address below, I'm told to raise a ticket with support - WHICH I CAN'T AS I'M LOCKED OUT!!!
Can someone PLEASE get in touch and assist me.
sync does nork. most of the products are not approved to sell in the Shop because of reasons that do not apply. for instance states a product does not have country of origin listed in Shopify- but it definitely does. Each product disapproved has its own incorrect issues and in total there are a multitude of incorrect reasons for disapprovals AND CANNOT EDIT ISSUES IN THR SHOPIFY APP. there is not a clear path to fix items that do not sync in the TikTok Shop either. Of course, if I wanted to place a ADVERTISING though, in Marketplace all products are perfectly in sync, approved and there are not issues. Have spent way too much time on this already.
Just awful. Sync does not work. Seller support is non-existent, just bots that ask for screenshots and error messages even when they are not relevant.