TikTok , 8.547 avaliações
sync does nork. most of the products are not approved to sell in the Shop because of reasons that do not apply. for instance states a product does not have country of origin listed in Shopify- but it definitely does. Each product disapproved has its own incorrect issues and in total there are a multitude of incorrect reasons for disapprovals AND CANNOT EDIT ISSUES IN THR SHOPIFY APP. there is not a clear path to fix items that do not sync in the TikTok Shop either. Of course, if I wanted to place a ADVERTISING though, in Marketplace all products are perfectly in sync, approved and there are not issues. Have spent way too much time on this already.
very hard to synchronize the inventory. We had tried many times with different options and no luck.
Bugs in the set up process has made the TikTok shop completely unusable for my store. TikTok help center, support, and support tickets have not been helpful or responsive.
Incredibly difficult and frustrating app. Very difficult to setup, practically impossible to get support, when you go to create a ticket, you are told you don't have access to your own account to create the ticket?
We wasted $500 to get an ad credit and got ZERO conversions. I would not waste your time on this app or on TikTok advertising.
I can’t connect the TikTok shop
I am a little puzzled by the reviews here. My experience has been a nightmare. For two weeks I have been trying to get my store verified. No response from TikTok Seller Help Center in 16 days. Only automated cut-and-paste responses from their Feedback Form which don't address the issue. I can't get a useful human response no matter how I try. TikTok sounds great from all the reviews, but I can't get support at all to get it started.
Adds close to a second of extra load time on our sites and on top of that the product catalog is not supported when the store use Norwegian as standard language. Support couldn't care less. This app needs some proper work.
So many scam shoppers. Not a single shopper was legit and I'm having to close my shop. Also, SO MANY violations. Seriously...trying to say I don't have brand authorization to sell items I legit carry in my shop. Just a waste of time and money. Don't bother.
zero help, doesnt work
I'm extremely disappointed in the TikTok Shop app. I was excited when the app first came out. it's seem to be working for the first month or so, it's was great but it worked. Now, I'm uninstalling the app because it's not working and I can't get any support. I can't sync my products, inventories from Shopify to TikTok shop and I can't sync my order from TikTok shop to Shopify. It's has been a nightmare, so I will be going back to the previously app I was using. I have submitted over 10 support tickets and receive zero support. They closed the tickets and gave me the running around respond, like AI. Having zero customer support for an unstable app is the worst.