TikTok , 17.628 avaliações

They continued to charge me and I didn't set up the adds.

sync does nork. most of the products are not approved to sell in the Shop because of reasons that do not apply. for instance states a product does not have country of origin listed in Shopify- but it definitely does. Each product disapproved has its own incorrect issues and in total there are a multitude of incorrect reasons for disapprovals AND CANNOT EDIT ISSUES IN THR SHOPIFY APP. there is not a clear path to fix items that do not sync in the TikTok Shop either. Of course, if I wanted to place a ADVERTISING though, in Marketplace all products are perfectly in sync, approved and there are not issues. Have spent way too much time on this already.

No matter what I do, the app will not connect to my TikTok account. Requested help from Support, no response.

I NEED REFUNND PLEASE I DON,T KNOW IM GOING TO CLOSE MY ACCOUNT AND I NEED REFUND FROM TICKTOK THANKS

kan mijn bussines account niet connecten van shopify naar tiktok

Die Einrichtung war super aber mein Promo-Video ist seit 6 Stunden immer noch noch frei gegeben.

I do not like that I cannot log in on my computer. As a business operator, it requires tons of workarounds and reduces the time for actual productivity - like creating shoppable videos.

I'm extremely disappointed in the TikTok Shop app. I was excited when the app first came out. it's seem to be working for the first month or so, it's was great but it worked. Now, I'm uninstalling the app because it's not working and I can't get any support. I can't sync my products, inventories from Shopify to TikTok shop and I can't sync my order from TikTok shop to Shopify. It's has been a nightmare, so I will be going back to the previously app I was using. I have submitted over 10 support tickets and receive zero support. They closed the tickets and gave me the running around respond, like AI. Having zero customer support for an unstable app is the worst.

Dec 2023 UPDATE: Our account is now PERMAMENTLY DISABLED - due to lack of activity!!!

What a joke it is to try to advertise legitimate products on this platform!

October 2023 - Incredibly difficult and frustrating app. Very difficult to setup, practically impossible to get support, when you go to create a ticket, you are told you don't have access to your own account to create the ticket?

We wasted $500 to get an ad credit and got ZERO conversions. I would not waste your time on this app or on TikTok advertising.

very hard to synchronize the inventory. We had tried many times with different options and no luck.