TikTok

Un peu compliqué et trop de comptes différentes Tiktok Shop, Tiktok Ad Manager, Tiktok Business manager, tout ça pour qu'ils soient interconnectés mais chacun a son processus d'identification distinct et avec des délais de validation variés. Il serait plus intéressant de tout rationnaliser dans un seul outil.

At first I had trouble getting w-9 completed as I had to submit it twice. Now I'm having trouble with the app working through Shopify. The Shop Management page won't load on my office computer but everything else does. There's no true category for my hot sauce and i have to sift through the categories to find that, and the app freezes and refreshes on my tablet. I would do it on my phone but the mobile process makes it extremely tedious and hard to switch between options. All of this because it wouldn't sink without more details. Meanwhile, none of the products are currently showing in my shop. This is day 2.

Onboarding was terrible! The product import process is too bulking and auto features are highly inaccurate. The worst thing about this is TikTok encrypts order details in Shopify, so you can't use Shopify or other third part apps to ship items... I understand protecting customer data, but many seek a solution so businesses don't need multiple ways to get orders out the door.
Other than that, the app is stable and works as intended.

I trying this app, but don't have a response at this time.

Product syncing needs work. My items never match my inventory. I end up having tiktok shop products that should be marked out of stock get ordered and im forced to cancel orders. Inventory management and syncing can be more streamlined.

mes produits sont depuis trois semaines "en cours de vérification" et j'aimerais qu'une assistance me dise pourquoi et ce qu'il faut faire

Have submitted for help a couple of times now through support and noone gets back with you.

glitches when setting up business account prevented complete set up., No way to work around

Good for tracking sales data, terrible for fulfillment.

Tiktok trying to lock you into their ecosystem and doing a terrible job at it

I still have to wait and see if they merch goes threw