Avaliações (24.384)

Classificação geral
4,8
Número por nível de avaliação
  • 87% das avaliações são de 5 estrelas
  • 10% das avaliações são de 4 estrelas
  • 2% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
7 de outubro de 2023

way too many technical issues, up to date it still will not connect to our tiktok shop no matter how many times we try, it just loads the tiktok shop page and nothing else happens and in the app is continues to say setup in progress. consistent lack of customer service. very disappointing

Que Shebley
Estados Unidos
Mais de 1 ano usando o app
13 de fevereiro de 2024

Difficult to set up

Sensory Sweater
Canadá
5 meses usando o app
11 de fevereiro de 2024

The App and user interface for importing from shopify are overly complicated and your products get ejected multiple times. You have to continually submit individual products for approval which is time consuming and not cost effect for a small business. I may come back and update after some time and use but in reality the set up is unnecessarily complicated and will be difficult for a person with novice experience good luck Shopify/Tiktok sellers.

xpresscards
Estados Unidos
5 meses usando o app
Data de edição: 20 de outubro de 2022

To be honest, I am not very pleased with this app and tiktok overall ad account review process. See below for Ad Account ID that are currently impacted. I am hoping tiktok can review these ad accounts thoroughly and resolve it as I have been following up for almost 1 week now without a resolution. ID: 7057565626537082882
ID: 7067601725112303618 Hoping someone senior can look into this and help me fix it.

Humiii
Canadá
Aproximadamente 1 ano usando o app
29 de outubro de 2023

Some products merged seamlessly, others will not merge into tiktok shop no matter what I try. still a little buggy.

Cardboard Clubhouse
Estados Unidos
12 meses usando o app
10 de novembro de 2023

I am a Shopify seller who wishes to promote her art through Tiktok ONLY. I do not want to sell directly through the app. This is because I have noticed since connecting my Shopfiy to Tiktok, Tiktok has put discounts on my products that I do not offer or want to offer ever for my art. My art comes as it does when I put the price for it. Please help me understand more about Tiktok Shop services for my products and how to gain more control of my products being broadcast on this app. I feel lost and a little overwhelmed by this Tiktok shop feature and need guidance or I will disconnect it accordingly to avoid conflict with my products being mis-sold and discounted to where I may lose profit. Thank you.

MIRPANDA WORKS
Estados Unidos
11 meses usando o app
14 de novembro de 2022

Getting error when installing. {"msg": "success", "code": 0, "data": "AUTH_FAILED", "extra": {}}. Could someone look at this and let me know.

Compression Socks
Canadá
11 meses usando o app
TikTok Inc. deixou uma resposta 15 de novembro de 2022

We apologize for the issues you have encountered while installing our app.
Unfortunately, we experienced a technical problem resulting in the failure to install the app. The issue has since been resolved and we would like to invite you to come back to the app store to install our TikTok app. We are looking forward to seeing you in the future!

19 de dezembro de 2023

I love the idea of selling on TikTok. Unfortunately I had a terrible experience with this platform. I was using TikTok shipping which was the recommended method through TikTok. After finding out that all of my sales was shipping free through the TikTok method I created a template for shipping. Even after creating the template for shipping with flat rates, customers were still getting free shipping. There is no way to adjust pricing through the Shopify Platform to counter balance cost so basically all the sales I made, I actually had to owe money due to the free shipping on already discounted organic soaps and candles. I can't use this platform anymore until they fixed these issues.

Simply Organic Soaps
Estados Unidos
6 meses usando o app
9 de maio de 2021

more expensive than FB at 20 bucks a day and you don't get target audiences. app couldn't be found on my Shopify app page. traffic I got was minimal. very difficult to find app to stop the ad.

The Ultimate Shower
Estados Unidos
6 meses usando o app
17 de fevereiro de 2024

Good

Zing Store
Estados Unidos
Aproximadamente 1 mês usando o app