Avaliações (25.903)

Classificação geral
4,8
Número por nível de avaliação
  • 87% das avaliações são de 5 estrelas
  • 10% das avaliações são de 4 estrelas
  • 2% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
Data de edição: 14 de dezembro de 2022

There are some BIG limitations of this app.

Firstly (and most importantly), you can only link one Shopify Shop to an Ad Account - which causes big headaches if you've got multiple stores (for example, one per country). By contrast, Meta lets you connect multiple Stores to a catalogue and select which markets they are for; which is a far superior solution than having to make lots of catalogues and ad accounts.

Secondly, there is no longer any support for TikTok Shop (i.e. users being able to buy directly inside the TikTok app). This integration was the only way that TTS made sense as a proposition, otherwise it's an incredibly manual and slow process and as a result it's not worth enabling. Again, this is a feature that Meta's Shopify app offers.

Lastly, TikTok doesn't support Supplementary Feeds - so if you wanted to add any additional information (custom labels, alt images etc) then it all has to be directly added to your Shopify - as you won't be able to add any further info within TikTok. This is a feature that, once again, Meta (and Google) offer in their integrations.

Hopefully they address these issues in the future, but in the meantime the app needs a lot of work to bring it into parity with their competitors.

Sculpd
Reino Unido
Quase 2 anos usando o app
Data de edição: 31 de março de 2023

Es wird ständig Geld von meinem PayPal abgebucht, ich komme nicht mehr in mein account rein. ich habe das jetzt gelöscht und hoffe es wird kein Geld mehr abgebucht.

Designlounge
Alemanha
Mais de 1 ano usando o app
7 de outubro de 2023

way too many technical issues, up to date it still will not connect to our tiktok shop no matter how many times we try, it just loads the tiktok shop page and nothing else happens and in the app is continues to say setup in progress. consistent lack of customer service. very disappointing

Que Shebley
Estados Unidos
Mais de 1 ano usando o app
Data de edição: 20 de outubro de 2022

To be honest, I am not very pleased with this app and tiktok overall ad account review process. See below for Ad Account ID that are currently impacted. I am hoping tiktok can review these ad accounts thoroughly and resolve it as I have been following up for almost 1 week now without a resolution. ID: 7057565626537082882
ID: 7067601725112303618 Hoping someone senior can look into this and help me fix it.

Humiii
Canadá
Aproximadamente 1 ano usando o app
29 de outubro de 2023

Some products merged seamlessly, others will not merge into tiktok shop no matter what I try. still a little buggy.

Cardboard Clubhouse
Estados Unidos
12 meses usando o app
10 de novembro de 2023

I am a Shopify seller who wishes to promote her art through Tiktok ONLY. I do not want to sell directly through the app. This is because I have noticed since connecting my Shopfiy to Tiktok, Tiktok has put discounts on my products that I do not offer or want to offer ever for my art. My art comes as it does when I put the price for it. Please help me understand more about Tiktok Shop services for my products and how to gain more control of my products being broadcast on this app. I feel lost and a little overwhelmed by this Tiktok shop feature and need guidance or I will disconnect it accordingly to avoid conflict with my products being mis-sold and discounted to where I may lose profit. Thank you.

MIRPANDA WORKS
Estados Unidos
11 meses usando o app
14 de novembro de 2022

Getting error when installing. {"msg": "success", "code": 0, "data": "AUTH_FAILED", "extra": {}}. Could someone look at this and let me know.

Compression Socks
Canadá
11 meses usando o app
TikTok Inc. deixou uma resposta 15 de novembro de 2022

We apologize for the issues you have encountered while installing our app.
Unfortunately, we experienced a technical problem resulting in the failure to install the app. The issue has since been resolved and we would like to invite you to come back to the app store to install our TikTok app. We are looking forward to seeing you in the future!

9 de maio de 2021

more expensive than FB at 20 bucks a day and you don't get target audiences. app couldn't be found on my Shopify app page. traffic I got was minimal. very difficult to find app to stop the ad.

The Ultimate Shower
Estados Unidos
6 meses usando o app
10 de setembro de 2023

I have set up my business registration through shopify for tiktok and desktop, but wont show up on mobile.

RebekkahCozyBoutiques
Estados Unidos
5 meses usando o app
11 de maio de 2022

Mi Tienda es en Espanol, pero esta localizada en Estados unidos y me dice que no puede configurar la tienda y no veo ninguna solucion, porque todo esta correcto

SHELO NABEL USA
Estados Unidos
4 meses usando o app