TikTok

A pointless app. TikTok will not import the order name or address into Shopify. The only way you can ship an order it to use their own seller center, and you still cannot obtain the order information UNTIL you ship it. Tiktok is trying to monopolize using their own shipping services if you sell on Tiktok. You cannot use any other form of shipping. DELETING.

It seems easy to set up, but I can't even get past the login when linking TikTok with Shopify. Thinking I might have done something wrong, I tried logging into the TikTok app itself and was successful. For some reason, I'm unable to log in through Shopify. My passwords are correct, so the issue isn't on my end.

I hate this app so much. There are errors and errors all the time. I've never used a platform that throws more errors, at absolutely everything, than this garbage app. Things never sync correctly. It's just awful to use.

Nothing but problems with continual app errors since I've installed. I've opened several tickets, none have helped so far.

I just submitted another because my products have disappeared from the app with multiple new errors displayed.

I'd love to sell on TikTok but at this rate I'm doubtful that will happen with this app.

uselessly difficult to open up a shop

This has been the most horrendous app. I thought meta's app was bad but this one wins. This app has ONE JOB! ONE. JOB. To connect shopify to tik tok. It has failed to do that in every single way possible so far.

This app will NOT do the following:
1. Sync my warehouse info to tik tok shipping (I added 3x and opened support cases still nothing)
2. Connect my shopify to a tik tok business account ...

We’ve had a terrible experience with this app. After identifying a major bug, documenting it in a video, and submitting countless support tickets to TikTok, we continue to receive copy-paste messages as if the issue were our fault for not knowing how to configure the app. We generate six figures in sales on TikTok Shop, and it’s unbelievable how we’ve been ignored and disregarded. This is no way ...

the admin an seller apps do not sync right. making it truly so difficult to to manage products. the apps need to be fixed big time.

We attempted to create an advertising account but encountered significant difficulties with the verification process. Despite submitting 12 different photo ID verification attempts, we were unable to successfully complete the verification requirements.
Your overly complex ID verification system is likely deterring thousands of potential customers from using your platform. This restrictive ...

While it's easy to install, the product syncing doesn't work at all. Shopify and TikTok are pointing fingers are each other, meanwhile no one can fix the issue. Very frustrating.