TikTok , 4 598 recensioner

Antal per omdömesnivå
  • 86 % av omdömena har 5 stjärnor
  • 10 % av omdömena har 4 stjärnor
  • 2 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 3 % av omdömena har 1 stjärnor
Redigerat 14 december 2022

There are some BIG limitations of this app.

Firstly (and most importantly), you can only link one Shopify Shop to an Ad Account - which causes big headaches if you've got multiple stores (for example, one per country). By contrast, Meta lets you connect multiple Stores to a catalogue and select which markets they are for; which is a far superior solution than having to make lots of catalogues and ad accounts.

Secondly, there is no longer any support for TikTok Shop (i.e. users being able to buy directly inside the TikTok app). This integration was the only way that TTS made sense as a proposition, otherwise it's an incredibly manual and slow process and as a result it's not worth enabling. Again, this is a feature that Meta's Shopify app offers.

Lastly, TikTok doesn't support Supplementary Feeds - so if you wanted to add any additional information (custom labels, alt images etc) then it all has to be directly added to your Shopify - as you won't be able to add any further info within TikTok. This is a feature that, once again, Meta (and Google) offer in their integrations.

Hopefully they address these issues in the future, but in the meantime the app needs a lot of work to bring it into parity with their competitors.

Nästan 2 år användning av appen
29 mars 2023

First it too complicated to integrate. Once you get it going and you launch your first ad campaign and say you want to cancel that ad to change things up TIKTOK has made it so difficult to find the "cancel button". As a matter of fact I still haven't figured it out and I have been looking now for 10 minutes. You will have better luck finding Amazon's customer service number.

3 dagar användning av appen
Redigerat 31 augusti 2023

I love this app, but I'm having trouble connecting my TikTok shop and I can't get anybody to help me fix it. I can't get Support to help me and I cannot get anyone to show me how to correct the problems I'm having with logging in. I would appreciate if someone would contact me and help me fix this problem. I did not want to change my original review, but I can't get any help and I'm hoping someone will help me now.

Legacy Marketplace
12 dagar användning av appen
Redigerat 20 oktober 2022

To be honest, I am not very pleased with this app and tiktok overall ad account review process. See below for Ad Account ID that are currently impacted. I am hoping tiktok can review these ad accounts thoroughly and resolve it as I have been following up for almost 1 week now without a resolution. ID: 7057565626537082882
ID: 7067601725112303618 Hoping someone senior can look into this and help me fix it.

Ungefär ett år användning av appen
14 november 2022

Getting error when installing. {"msg": "success", "code": 0, "data": "AUTH_FAILED", "extra": {}}. Could someone look at this and let me know.

Compression Socks
2 minuter användning av appen
TikTok svarade 15 november 2022

We apologize for the issues you have encountered while installing our app.
Unfortunately, we experienced a technical problem resulting in the failure to install the app. The issue has since been resolved and we would like to invite you to come back to the app store to install our TikTok app. We are looking forward to seeing you in the future!

21 juni 2023

Totally confused to be honest. Seems overly complex, much as Facebook ads did in the early days. We're one company, with one brand, and yet I can't keep count of how many accounts are required to send products to a single TikTok shop & single Tiktok account. We now have an account for Tiktok, another for Tiktok Shop, another for Tiktok business, and now a new one for Tiktok ads? Bewildered. And I've lost all interest. I'll look again in a few years when the Tiktok has streamlined its system and decided what it's doing.

Naturally Wicked
29 minuter användning av appen
19 augusti 2023

Completely does not work with tiktok for business. Everytime it comes up with a new error and I can't do anything about it

Ungefär 17 timmar användning av appen
31 juli 2023

This window is holding me hostage until I do a review so here dgoes....I dont know what I am doing here but setting up a link to my shopify anyways.

Golden Anchor Retail and Media
Ungefär en månad användning av appen
30 januari 2023

not certain yet. Trying to figure all of this out currently. Send help and better instructions. thanks

4 månader användning av appen
20 augusti 2023

Good but still trying to set everything up and connect my link to tiktok on my account so. People can get to it

4 dagar användning av appen