評價 (26,629)

整體評分
4.8
各級評分數量
  • 87% 的評分為 5 顆星
  • 10% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2023年9月14日

Using white scrollbars with a white background is infuriating.

Palm Beach Outlet Shop
美國
使用應用程式 5個月
2022年9月20日

Ad account gets suspended. When you try to appeal you get a vague reason. Setting up tiktok is a waste of time. Focus on facebook and pinterest. The customer support is absent and you never get your answers resolved properly.

Body Slimming Vest
加拿大
使用應用程式 4個月
TikTok Inc. 已回覆 2022年9月27日

Apologies for the issue that you're running into! Please submit a ticket here, so that we can review your account: https://bit.ly/3cZlRqD

2021年11月24日

Won't let me even sign into the account i set up and paid $20 into. If the developers actually care, contact me directly via email instead of providing an automated reply to this review.

CustomShoes.Boutique
澳洲
使用應用程式 4個月
TikTok Inc. 已回覆 2022年3月10日

Hi there — we're sorry to hear you're having trouble accessing your account! We're happy to help get this resolved for you — could you provide your info here so our team can look into this? https://ads.tiktok.com/i18n/feedback

Thank you!

2022年11月14日

Can't get through to customer service!
very inconvenient!
customer service should be super active,with a chat always available 24 hours a day.

Star Shopping-de
德國
使用應用程式 4個月
TikTok Inc. 已回覆 2022年11月15日

We're sorry to hear about your experience! Our team is here to help, and we'll make sure that you're reached out to.

2023年3月26日

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BK premium
加拿大
使用應用程式 4個月
2023年9月9日

1 star.

would be 0 stars if i could.
avoid tiktok shop, their customer support is terrible.
syncing products fails because tiktok doesn't support the same categories that shopify does.

random products fall into prohibited or restricted. and the appeal process doens't work.

save yourself the time and avoid using tiktok.

J and J Gaming Factory
美國
使用應用程式 4個月
編輯時間:2023年9月27日

The app is useless. They canceled an order that was already at the customer's door.
Their customer support is useless.
They provided free shipping at the store without my authorization.

Ikervo
美國
使用應用程式 4個月
2023年1月18日

Worst experience. The app isnt working properly. Got "network error" multiple times. Tried to send a complaint ticket multiple times but it is not easy to find information about how to send a ticket. The tik tok for business isnt easy to set up, and customer support is non existent. Never got a reply on my first complaint. I bought a small amount of coins just to test something out. My account got suspended shortly after and I havent even got as far as making an ad campaign..

BlackBox
挪威
使用應用程式 4個月
編輯時間:2023年3月15日

La Configurazione Con Shopify è Facile
Devo Provare a vedere Come Viene il Mio Shop e Soprattutto il Traffico Ricevuto
Per Ora Vale 5 Stars
Aggiornamento
Perdita di tempo, dopo una settimana di lavoro non riesco a decidere il mercato dove voglio io , per vender in America deve per forza trasferirsi li.
impossibile mi sento preso per il cu llooo . ho 4 paese da scegliere per il mercato in base alla posizione dove sono connesso!!!!! Ma io sono in vacanza in Africa ... insomma disinstallo subito Prima di diventare matto
Non vale una Stella
La stella per il supporto che non hanno cercato di risolvere il problema

Carauana Store
義大利
使用應用程式 4個月
2022年7月14日

Unfortunately, have not been able to make the TikTok sales channel work because "a country or region cannot be selected for your storefront," yet the storefront us correctly set up. TikTok said it is a Shopify issue. Shopify said its a TikTok issue. Then TikTok just stopped responding, and eventually I gave up.

OsoPorto
美國
使用應用程式 3個月
TikTok Inc. 已回覆 2022年8月1日

We're sorry to hear you're running into issues with getting started with TikTok Shopping — our team is here to help! If you believe this was a mistake, please submit a support ticket to our team here so we can help: https://bit.ly/3PUeeQD