Reviews (26,619)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the straightforward setup and user-friendly interface, enhancing the user experience. They commend the improved integration for efficient item mapping and syncing between platforms. The online chat support is highlighted as helpful, and merchants are optimistic about increased product visibility and sales on the platform. The app is valued for its potential to boost online presence and business performance.
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Achtung Abzocke!!!
Die Werbeanzeigen die mit dieser TikTok Integration erstellt werden können, verstoßen gegen ihre eigenen Richtlinien. Dementsprechend werden die Ad-Konten permanent gesperrt und das Guthaben wird einbehalten. Support ist absolut unkooperativ und inkompetent! In jedem Ticket mehrmals die selben Antworten.. Egal wie das Problem erklärt wurde, ob mit Text oder Bildern.. Ergebnis war immer nur: "Die Entscheidung der Konto Sperrung ist endgültig, der Sachverhalt wird kein zweites Mal geprüft, Sie können nur ein neues Ad-Konto aufmachen...." Welches wir dann sofort wieder sperren, wegen Spam-/Betrugsverdacht bzw. weil schon zu viele Ad-Konten gesperrt wurden..
Vorgesetzte gibt es bei Tiktok ebenfalls keine, denn wer auf solch einen besteht wird einfach aus dem Supportticket gekickt.. Weil dann das Ticket ja auch gelöst ist..
Was soll man dazu noch sagen? Betrug mit Vorsatz vielleicht?
Mal sehen ob sich jemand von TikTok für diese Rezension interessiert..
Horriblwe
TikTok debería agregar todo directamente desde nuestro Shopify, información y demás cosas. Así como lo esta en otras tiendas!! aun no he podido agregar mi tienda!! Par de días mas estaré tratando y si no, delete!
I used the app and simply tried to connect it with my Shopify store, but it said, "We detected unusual behavior during your account registration. Please make sure your network environment is secure or change the network you are using, and make sure the information you fill in is true." I filled out the document a few days ago and never received any feedback since then.
I can't even set anything up! Each time I try I keep getting "system error" and that's it! I've contacted support (more than once) and have yet to receive a response. I just made contact again. I've never encountered anything as stupid as this. I am not happy!
I am a little puzzled by the reviews here. My experience has been a nightmare. For two weeks I have been trying to get my store verified. No response from TikTok Seller Help Center in 16 days. Only automated cut-and-paste responses from their Feedback Form which don't address the issue. I can't get a useful human response no matter how I try. TikTok sounds great from all the reviews, but I can't get support at all to get it started.
Horrible support team! We try to pay our bills but we cannot make payment because of the TikTok payment gateway. It's been more than a month but no one helped us to pay the bill! Why it is so hard to pay a bill!!!
We appreciate your review and are very sorry to hear about your experience. We'd like to try to help if we can. Please email us at merchant-support@bytedance.com and we can go from there. Hope to talk to you soon.
zero help, doesnt work
Having a very difficult time connecting TikTok shop with Shopify. When I click the option to get support, I will not submit.
Hard to use, configured finished but no pixel installed for shopify store. Please fix this issue ASAP.
We're sorry to hear you're running into issues with setting-up your TikTok Pixel! It looks like you are all set, but if not, please submit a support ticket here with any screenshots from your Shopify account: https://bit.ly/3PUeeQD