Reviews (26,629)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the straightforward setup and user-friendly interface, enhancing the user experience. They commend the improved integration for efficient item mapping and syncing between platforms. The online chat support is highlighted as helpful, and merchants are optimistic about increased product visibility and sales on the platform. The app is valued for its potential to boost online presence and business performance.

July 30, 2023

too much, and so complicated to setup an ad!!
too much, and so complicated to setup an ad!!
too much, and so complicated to setup an ad!!

Redfan
Saudi Arabia
7 months using the app
November 14, 2022

Your ad account has been frozen. Please try another account. There must be a glitch in the system which is wrongfully flagging accounts and no one is looking to fix it.

Comfy Moccasin
Canada
6 months using the app
March 11, 2022

这是一个骗子应用,说好的一键添加像素结果根本不行,垃圾垃圾垃圾垃圾垃圾垃圾垃圾垃圾垃圾垃圾垃圾垃圾垃圾垃圾垃圾垃圾垃圾垃圾垃圾垃圾垃圾垃圾垃圾垃圾垃圾垃圾垃圾垃圾垃圾垃圾垃圾垃圾垃圾垃圾垃圾垃圾垃圾垃圾垃圾垃圾垃圾垃圾垃圾垃圾垃圾垃圾垃圾垃圾垃圾垃圾垃圾垃圾垃圾垃圾垃圾垃圾

Toponeistore
China
6 months using the app
TikTok Inc. replied March 22, 2022

非常抱歉您在安装Pixel的时候有不好的体验,我们非常希望能帮助您解决这个问题!首先我们建议先通过这篇帮助中心的链接:https://ads.tiktok.com/help/article?aid=10001358 寻找一些常见问题的答案。如果仍旧不能解决问题,您可以通过此链接: https://bit.ly/3CpunpO 提交问题,我们的团队将针对您的问题进一步排查。
同时我们建议您直接联系销售代表,帮助您更好地解决问题。
希望以上方法对您有帮助,再次感谢反馈!

November 7, 2023

Dog shit authorization system. Doesnt work 99% of the time, tells you your account either doesnt exist, your email/phone number is wrong, or your password is wrong. All of which is incorrect. Dog shit company and system

Bodega Post
United States
6 months using the app
March 30, 2024

it's good

JTUrban
Australia
About 1 hour using the app
September 15, 2023

su calificacion es manipulada no deja calificar mal, no me permite publicar los anuncios en estados unidos vivo en colombia pero vendo en estados unidos y no dejar hacer la publicidad de paso no deja calificar mal, son unos manipuladores de calificaion

Fashionprint Hub
Colombia
6 months using the app
January 2, 2023

CHARGED MY CARD $20 A DAY WITH NO ACTIVE SALES CAMPAIGN. NO CUSTOMER SUPPORT RESPONSE, I HAVE TO DISPUTE THIS WITH THE CC COMPANY.

Recovery Wear
United States
6 months using the app
Edited October 24, 2023

Installed the app. and I continue to get error codes. I'm unable to see disapproved products, and there's no explanation on what's needed to fix the disapproved products.
It's nearly impossible to reach support. I've sent multiple messages and no response. You're left hanging trying to figure things app. Not happy at all.

DAVERRI FASHIONS
United States
6 months using the app
April 7, 2023

There is literally NO Way to get in contact with a living person for trouble shooting problems so I have to resort to posting here.

I am unable to connect my store to TikTok.

When I attempt to connect via phone I get an error message that says "Username or password doesn't match our records. Try again."

When I attempt to connect by email the error message says "We couldn't find an account with that email.".

I've tried resetting my password, unlinking and re-linking my email. Nothing works. And the "Report a Problem" page doesn't cover this problem nor let you speak to a real person so I'm stuck

LoveYourComplexion
United States
5 months using the app
February 20, 2023

Hello tell me please why can't I install it on my store which is registered in the Czech Republic? I want to use tiktok for advertising

Marmonio
Czechia
5 months using the app