Reviews (26,629)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the straightforward setup and user-friendly interface, enhancing the user experience. They commend the improved integration for efficient item mapping and syncing between platforms. The online chat support is highlighted as helpful, and merchants are optimistic about increased product visibility and sales on the platform. The app is valued for its potential to boost online presence and business performance.

July 19, 2023

its suppose to direct buying customers and its just taking money no customers are coming or buying. I'm losing my money what a waste

Luxe Baby Couture Co.
United States
3 months using the app
March 8, 2023

Una società Schifosa. apro un account carico 30 euro e bannano l'account senza darmi spiegazioni. contatto il centro risoluzioni e mi dicono che hanno sospeso l'account per attività sospetta. chiedono i documenti che prontamente gli fornisco. e ripetono la solita solfa..attività sospetta account bannato e 30 euro RUBATI. e se fossero stati 5000? lo ripeto spero falliscano e vengano bannati sia in europa che in america. solo scammers

modaviza
Italy
3 months using the app
Edited December 17, 2022

fiz uma campanha que não foi exposta e foi-me cobrada. acho que o não haver alguem oara se falar do tik a perguntar o que se passa, é muito mau.

Ursoverde
Portugal
3 months using the app
November 1, 2023

Would love to start advertising and selling on TikTok if the set up actually worked. Can't find any support online and all the 'academy' articles don't seem to make sense for the options available. Been down a spiralling rabbit whole of youtube 'how too'. Seems overly complicated just connect a product feed from shopify.

Nation Athletics Bjj
United States
3 months using the app
Edited November 16, 2021

Keeps saying my account doesn't exist. i would love to use it. I'm logged in on a different tab, so I know my user name and password. I can't find a way to contact Tiktok, really not a good way to start this. I'll update this if I ever get into it.

Printedteez
United States
3 months using the app
TikTok Inc. replied November 18, 2021

Hi there — we're sorry to hear you're having trouble accessing your account! Please submit a support ticket with our team here so we can look into this for you: https://ads.tiktok.com/i18n/feedback

November 8, 2023

the worst app... i spent 250 in 2 days with zero sales....

Gadgets Galore
Australia
3 months using the app
April 11, 2022

Hello developers, I have a question, I have been opening tickets to shopify and tiktok for more than two months, then one tells me that it is the other's fault and the other tells me exactly the same thing, conclusion, they have me from one place to another, going around in circle. I install the app and I am not logged in and it says that I am not eligible for Tiktok shopping, it tells me that I do not meet the requirements and I know that I do. I do not know how to activate the tiktok shopping function, can you help me please, I feel that it is discriminatory that they do not give a clear answer as to why I am eligible or not

Scentsy Sense
United States
3 months using the app
November 1, 2023

We've been trying to get this app to work for more than a week. So far no problems setting up a instagram shop so what gives tiktok?

Mean Buggah Tropical Apparel
United States
3 months using the app
July 1, 2023

its a vary great app. tiktok to be a fun and entertaining app where one can discover a wide range, of videos ,including dance.challenges,comedic skits,lip-syncing fashion tips

Big boy’s
United Arab Emirates
3 months using the app
February 6, 2023

why my account is frozen ?? please re-open my account !
why my account is frozen ?? please re-open my account !
why my account is frozen ?? please re-open my account !

clock.wathches.gr
Greece
3 months using the app