TikTok , 14,950 reviews

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and seamless Shopify integration. They value the efficient item management, automatic product loading, and improved item mapping that reduces manual work. The business validation process is praised for boosting customer confidence. Merchants also commend the variety of tools in the business portal and some report increased sales after use.

January 23, 2024

Great app very please a few things need to be worked out in any new connection of platforms. Selling on tik tok shop and connectinf my shopify shop to the tik tok shop is a game changer. Thank you

Curvy QUEENS Fashions and More
United States
About 2 years using the app
January 23, 2024

Just starting with TikTok For Business. Let's see how it goes. I will be coming back here to tell my experience. But I'm already super-excited, 'cos TikTok has a very good reputation in terms of reasonableness and willingness to support business.

Duuby Lee
United Kingdom
3 months using the app
January 29, 2024

It has been going easy to set up. Now I have to figure out how to create content and traffice.

PET MAMA PICKS
United States
8 months using the app
January 20, 2024

Great when it works. Pulls order into Shopify where I can fulfill the order and adds customer to my Shopify Customers list which is great! Can run campaigns for promos and TikTok offers many campaigns that help boost my sales. Been using it 3 months. BUT, the past week all of a sudden none of my TikTok orders pull through to Shopify like they are supposed to where I fulfill the orders. I have reached out to TikTok support on 5 different occasions and never got 1 response.

Simply Shady Designs
United States
12 months using the app
January 27, 2024

Easy set up to reach new customers on TIKTOK

Soayya’s Not A Chef
United States
Over 1 year using the app
December 24, 2023

very easy to set up and get the store connected. Really enjoy it when it is this easy to link the store to the advertising area that you are using.

starryroof.com
United States
Over 2 years using the app
Edited January 15, 2024

I would give 0 stars if I could. It caused a tik tok javascript pixel sandbox error on my site that I cannot for the life of me get rid of. Tik tok is ABSOLUTELY NO HELP. They dont care at all. I have contacted every department possible and NO ONE will help. Terrible customer service- Do yourself a favor and avoid this app - worst mistake I ever made

Posh Pet Glamour Boutique
United States
Almost 2 years using the app
January 1, 2024

I enjoyed setting up my TikTok account up.
Thak you for this opportunity for this marking platform.
I really appreciate everything you do.
I really hope my marketing campaign is successful.

Slyck Stylez Merchandise
United States
6 months using the app
February 4, 2024

It helps to get out all products and introduce your store to others world wide.

My Store
United States
7 months using the app
January 24, 2024

super easy and straight forward to set up

S.O.S Save Our Soles
Canada
Over 1 year using the app