TikTok , 16,327 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, easy setup, and smooth integration with Shopify. They value the improved item mapping and management features, as well as the comprehensive business tools provided. Some have reported sales within a day of setup due to the seamless integration. The support team is praised for their quick responses and issue resolution.
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Cannot figure out how to add products from shopify tik tok shop
very hard to synchronize the inventory. We had tried many times with different options and no luck.
Dec 2023 UPDATE: Our account is now PERMAMENTLY DISABLED - due to lack of activity!!!
What a joke it is to try to advertise legitimate products on this platform!
October 2023 - Incredibly difficult and frustrating app. Very difficult to setup, practically impossible to get support, when you go to create a ticket, you are told you don't have access to your own account to create the ticket?
We wasted $500 to get an ad credit and got ZERO conversions. I would not waste your time on this app or on TikTok advertising.
I do not like that I cannot log in on my computer. As a business operator, it requires tons of workarounds and reduces the time for actual productivity - like creating shoppable videos.
Would love to start advertising and selling on TikTok if the set up actually worked. Can't find any support online and all the 'academy' articles don't seem to make sense for the options available. Been down a spiralling rabbit whole of youtube 'how too'. Seems overly complicated just connect a product feed from shopify.
bad
We receive several hundreds of orders on TikTok Shop daily. Unfortunately, TikTok Shop app doesn't do a very good job at sync'ing orders, especially after the orders are shipped on Shopify. Tracking number does not get sync'ed to the orders on TikTok Shop as it should on many orders so I have to manually add tracking numbers to each orders for hundreds of orders. Of course, their support staff doesn't even understand what the issue is and just asks to provide Order ID, Order Status, Shipping Provider, Tracking Number, etc. for all hundreds of orders. Are you serious? To provide all these information for hundreds of orders will take hours and days.
selling vintage items especially old luxury bags in TikTok Shop simply impossible, they over regulated this by requiring so many things that its not worth it
Not now
Adds close to a second of extra load time on our sites and on top of that the product catalog is not supported when the store use Norwegian as standard language. Support couldn't care less. This app needs some proper work.