Reviews (24,384)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of installation and user-friendly interface, suitable for all tech levels. The responsive customer support, especially via online chat, is highly effective in resolving issues. Merchants report increased visibility and engagement due to the app's efficient algorithm that connects products with interested shoppers. Financial benefits include a boost in sales, with some finding it more cost-effective than other platforms. Additionally, the app helps build community around brands, enhancing customer interaction through features like questions, reviews, and shares.

August 29, 2024

Estubo muy bien

Versatile fashion store
United States
6 months using the app
July 22, 2024

good for your business.

Shoppingevestore.com
United States
About 2 years using the app
October 3, 2024

I felt that the amount of documents and personal information you requested was a bit excessive. It felt intrusive.

Plantraw.com
United States
3 months using the app
September 18, 2024

Easy just time consuming but well worth the time!

Pipa and Pierre
United States
4 months using the app
August 23, 2024

Its okay

Everyday Goods and Gadgets
United States
5 months using the app
July 31, 2024

This process has been a very difficult at first. Not having anyone to talk to when you have issues is a problem. But, all in all when you get past all the documents and extra you will finally get some resolution. I'm just excited to get past all the admin and get to selling!

S.O.N.G.S
United States
11 months using the app
September 21, 2024

Easy to manage and very easy explanatory

Sorpresa
United States
3 months using the app
July 27, 2024

TikTok Shop is relatively easy to set up, but it's also very involved. i see they try to make things "simple" and thank god they put the banners on the dashboard to alert you as a seller that you've got to take care of something but honestly, it's so much to handle - setting it up and keeping it running. I am hoping to take some dedicated time to go through some of the How To videos and that that will clear things up. It would be helpful if as a seller/creator, we understood more about how the system will promote us, as it seems there are so many OPINIONS only, and not actual info coming from TiktTok. Everyone's just guessing and posting their guesses. That seems counterintuitive. Also, I want to mention that online chat support has been amazing in most cases. SOmetimes the forum or FAQs just can't answer a question quickly and when you have a customer issue, or you are trying to avoid issues or a violation by finding out the right thing to do, they've been extremely helpful, and most times, easy to understand (doesn't seem to be a language barrier as with other platforms).

Succulent Favors & Plant Gifts by Sorella Minchella
United States
About 1 year using the app
September 11, 2024

great transition process. quick and easy

WORLD UNITED Shopping
United States
3 months using the app
August 2, 2024

I am still setting up my account so far so good. I will be able give more feedback later

Sun7lower Soul
United States
8 months using the app