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This app is the worst app that you can install on your store.Do not waste your time as well as money
I tried this app for a trial period and canceled it. But some how I was changed in my monthly bill. I was asked my Shopify to contact the app dev for a refund. They take 7 days to reply me back. *NOTE* "You get your refund with in 7 days of the billing, if you are late you will lose your money."
This app dev will take more than 7 days to reply as they do not want to refund the money and scam people out here. Be careful and Best of luck for your store. There are better app out there.
Remove the annoying feedback request bar and I might consider giving this great app 5 stars. Its very annoying!
Hello,
Well, I'm glad you had a great experience with the rest of the app! We placed the feedback bar at the very bottom of the app to purposely not be intrusive.
It's really important to us to hear your feedback which is why it's there. I'll take note of your feedback and consult our team to see if there are any improvements we can make to how it's set up.
Lastly, please reach out to us at support@hektorcommerce.com if there is any further feedback or if we can do anything to help you grow your store.
Fucking Review this software
Fuck fuck fuck,dont use this,scammer this software,
Fucking software fuck
This app did not display on our site. They did have instructions on how to manually insert the code, but seriously....way to time consuming to do that we just are looking for an app that works correctly. Glad to see others had positive experiences but we did not.
I'm really sorry you had issues with your install. I've tried to contact you a couple times to help you so please let me know if I can be of any help.
We are always happy to do custom installation and setup for any of our merchants.
Some themes are unique and don't automatically work upon install, which is why we have the manual installation instructions for those cases. Again, we're happy to do all of the installation for you. It's a really quick fix and actually helps us create extra rules in our app to be compatible with more themes.
In the future, just reach out to us at support@hektorcommerce.com and we will quickly help get you set up.
Why do you ask for access to my orders and analytics? Are you trying to steal our data?