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While I'm just getting started with the app, my user experience so far has been Top Notch. The founder created a series of videos that I found on Youtube that provide great overviews of the different functionality of the app, with the right level of detail at every turn.
In addition, the company offers an awesome (and free) onboarding session, led by professionals that know their stuff. I came prepared with several detailed questions and a few customizations/requests, and my rep delivered results by offering precise recommendations and action items.
The customer support is incredible. Fast support and on point. They go above and beyond. I recommend this app.
Thank you for the kind words and for choosing us for your pre-order needs! We will keep working hard to improve the app making your pre-order sales grow.
Best regards,
Andrei from Timesact
Utilizo la aplicación para hacer Pre-Orders y funciona de maravilla. Además de soporte técnico, y son muy dispuestos a ayudarte. Trato genial, y eficientes. Gracias.
Muchas gracias por la increíble reseña. Me alegro mucho de haber podido ayudar y estoy deseando que hagamos juntos una gran campaña de pre-pedido.
Saludos cordiales,
Andrei de Timesact
Wonderful experience! Over delivered on value - required assistance with minor issue and was onboarded and optimized.
This pre-order app is the best on Shopify! Look no further. Great support and solid product. Highly recommended!
Thank you for the awesome review! Happy to see the positive impact on your business and looking forward to even more amazing pre-order sales in the future.
Best regards,
Andrei from Timesact
Have tried different pre-order app, and this one is a hidden gem! Love how simple and user-friendly it is, and it just works perfectly. Much appreciated for Andrei to help with coding, he's very helpful and patiently listen to my needs. Big love x
Thank you for the generous review and for sharing your pre-order insights with me! It is thought people like yourself that the path to follow for the app becomes clear.
Best regards,
Andrei from Timesact
When I have a problem with appearing pre order button, customer service solved them so quickly. Thank you so much.
Thank you for the great review! Looking forward to some great pre-order sales for your store!
Best regards,
Andrei from Timesact
My onboarding experience with Jonathan was exceptional! He was able to answer all my questions and concerns. I am confident that Timestamp will increase my productivity while help me maintain customer needs.
I love this app. The pre onboarding call helped me understand the app features. The team was very knowledgeable and accommodating to my needs. I would definitely recommend this app to anyone using shopify.
The first call is free and really helpful. Wonderful walkthrough.