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I had a problem with my pre order system, I contacted the customer service and the reply was prompt and straight to the point. They provided me different alternatives on how to solve my problem so I could choose the one that better suited my case.
Very efficient, kind and precise. Strongly recommended!
This is an absolute brilliant team and they are so unbelievably helpful!
I 100% would recommend every single time
appreciate your guys help
I installed to hopefully encourage buyers for the products that were too expensive for me to keep in stock early on. It works well once you understand the way it functions (I'm not a coder), and Andrei was very thorough and helpful when I was a bit confused.
Thank you for the awesome review! I'm sure you'll get the hang of it in no time and that the app will blow up your pre-order sales. Thank you for working with us!
Best regards,
Andrei from Timesact
We should say this is our best pre-order app so far. Really convenient to set up and they continue keeping updates to provide new functions. When we met problem, Mrs. Miezty use her professional skills and quickly solved the issue. We really appreciate it!
I would STRONGLY recommend Timesact - mainly because of the amazing customer service!! I am not a tech person & they are always there to help me fix it and then show me how to do it for the future!! Professional, polite and knowledgeable - absolutely awesome!!
The app works great. We needed some support initially to get it up and running and the help is extremely knowledgeable and helpful. We tried other similar apps in the past from competing developers. Some worked but are extremely overpriced. And other apps from other developers would not install on our app at all. This on the other-hand can get up and running and they will help you modify so it works on your theme. It's a great app that's very customizable and you get great support! It's already helping to bring in sales and clarify on pre-ordered items so we don't lose sales. Thank you guys!
Excellent customer service with quick response and clear explanation. We had some issues with our website, but they were fixed within hours. Highly recommended!
Thank you so much for the wonderful review and for choosing us as you pre-order technology partners! I'm sure that together we will accomplish a great deal.
Best regards,
Andrei from Timesact
Timesact has valuable onboard training for new users and GREAT customer service! Highly recommend!!
I had a great onboarding with June, super helpful and patient with my endless questions! June went through all that I would need to know and was happy to recommend based on what my store would need. I am really excited to use this app to provide a better experience for my customers and am at ease to know the great team at Timesact will be there to help me if I have any questions or issues along the way!
I'm happy to see how the Pre-Order option works for us. Jolo was so helpful with getting everything set up and teaching me how to use it for future pre-order items.